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Business Profile

Building and Construction

Jaar Builders

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Jaar Builders used manipulative tactics to gain our business for remodeling our home by charging us 50% over market value for their work, fraudulently claiming they were experienced and trustworthy, and starting multiple projects at once to obtain funds for 50% of their fee without proper completion. It has taken months of inspections and estimates with reputable contractors to determine our overall loss. Upon the results, it was determined that the majority of the work our contractor did was illegal, incorrect, and unsafe. The total amount that we have paid to Jaar Builders and also to the individual contractor via venmo equates to $161,608.41. At this point, we are still living in the basement of our home and have been now for a year and a half (since the beginning of the remodel). We have used our entire life savings on this remodel, including paying for things twice to have them redone correctly. We have had to obtain multiple loans in order to get this project started again and will need funds back in order to move into the Master Suite we spent so much money on. With the documentation and evidence provided, we feel we are legally owed $64,960.85 to $84,264.60. At this point, we would settle for a lower amount to cut ties and move on so long as we can complete our home with a reputable contractor. Our goal is to receive the funds we are owed and hopefully prevent others from the same heartache we have endured. Breakdown of job reimbursements below. (see attached pdfs)

    Basement: $8,778
    Exterior: $7,955.45
    Electrical: $16,394.95
    Hardwood, Tile and Shower Bench (grout omitted): $12,645
    HVAC: $10,162.45
    Plumbing: $5,250
    Misc Items: $1,775

Jaar Builders is NOT a BBB Accredited Business.

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