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Business Profile

Online Retailer

Amerizone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a item from Amerizone.co online on 8/23/2022 and it was never sent to me. Order follows:

    Thanks for your order

    Order #******
    Rule 800 Gph Round Non-automatic Bilge Pump - 12v
    31504

    $40.12 USD

    Qty: 1

    $40.12 USD


    Subtotal:

    $40.12 USD

    Shipping:

    $0.00 USD

    Tax:

    $0.00 USD

    Grand Total:

    $40.12 USD

    Payment method:

    Stripe (Credit Card)
    :

    Amerizone
    amerizone.co

    After numerous emails and back and forth of their promises for months last year and this year, they finally sent me the below email claiming they are under new mgmt, Of course the email provided does not work, nor does the old one or the phone number. I have all the emails....



    Amerizone is now under new management so we are unfortunately unable to help with your request.
    Please send an email detailing your request to:
    [email protected]
    Our email address will no longer be monitored as our customer service team no longer has access to store records due to new management.
    Thank you.

    Best regards,
    Kelly B.
    Customer Support | [email protected]
    Team Amerizone

  • Initial Complaint

    Date:11/13/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 24th 2022, I made an online purchase from this company. I have still not received the item. Contacted the company on several dates requesting status update. I have also requested to cancel the order and be refunded.

  • Initial Complaint

    Date:09/23/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    transaction date august 27, 2022 8:41 a.m.
    item purchased was a comnav 1420 auto pilot rotary feedback without pump
    amount billed 1,116.84 paid through google stripe
    emailed numerous times with no feedback or tracking and refusal to refund money bc haven't received item

Amerizone is NOT a BBB Accredited Business.

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