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Business Profile

Plumber

Roto-Rooter Plumbing & Water Cleanup

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromderen e

    Date: 07/21/2025

    1 star
    I was extremely unhappy with this company due to the negligence of their technician who came out to do some work for my house and since we had to be in a hotel they left the water running while I was at our hotel nearly causing more damage, so I promise I will never use this company again
  • Review fromMARK H

    Date: 03/27/2023

    1 star
    I believe I was grossly overcharged by Roto-Rooter of Southern ****. A clog and broken section of my sewer drain pipe was repaired at a cost of $13,962. Most of the work was performed by a backhoe operator and assistant while Roro-Rooter' s employee helped with a little shoveling and repair of the drain pipe. Once the clog was located at a cost of $1040, the actual work was the billed at $12,922. The work was performed in less than two working days. I requested a detailed invoice with the cost of the subcontractor (backhoe) itemized. I challenged the bill and Roto-Rooter discounted some fees, however they adamantly refused to give me the itemized invoice I requested. Until I can get an itemized invoice, I will continue to believe Roto-Rooter has grossly overbilled me. I contract the ************ ******************* but the only help was to allow me to file a complaint. So beware of Roto-Rooter of Southern ****, and chose a local, Mesquite plumber for your plumbing issues.

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