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Business Profile

Auto Wrecking

Tear A Part Auto Recycling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wrecking.

Complaints

This profile includes complaints for Tear A Part Auto Recycling's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tear A Part Auto Recycling has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/01/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Saturday, March 29, 2025 This company gave a printed paper of available rims for a 2013 Chevy Volt. The printed paper they gave, which I have in my possession gives specific vehicle codes which they had cross referenced on their computer which is compatible for the 2013 Chevy Volt. I had the 4 wheels with rims removed and I purchased all four. Upon taking them immediately to the *** * **** store approx 400 E. and Washington Blvd Ogden, Utah I was immediately informed that these rims are not compatible with the 2013 Chevy Volt AT ALL ! I returned today, April 1, 2025 and spoke with the manager, explaining the error of their store, and requested to have a refund and return these unusable rims. He refused to refund my $214 All along knowing it was their mistake. I plead with him explaining I am elderly and only have Social Security as my income. I cannot afford to loose this enormous amount of money from their mistake. He refused my refund, cut and dried. I informed him I would have no choice but to report this situation. He said angrily, go ahead !

    • Initial Complaint

      Date:08/05/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a serious towing company. I took Tear a apart to sell a car and the manager unjustifiably accused me of signing the title illegally, saying that all Mexicans used to do that, in front of him I called the previous owner who told me He sold the vehicle to me confirming that he had signed the title in question, I also had a copy of the driver license from the previous owner, when the "manager" saw that the title and signature were legitimate, he retaliated by telling me that “I can’t buy the vehicle today today” That I had to return tomorrow, immediately afterwards he sent another tow truck to continue buying cars. This is not professional, it is putting your prejudices before the responsibility of the company when providing a service, I asked him his name and he told me a false name, another employee told me that the man's name is Alex, "Alex” I’m not sure if it’s a real name, also refused to attend me letting other customers pass in front of me postponing my turn, just for discrimination. waste a day of work and fuel, just because of personal bias from a poorly trained employee. I have videos of the situation and I will sue this company to the BBB.

    Tear A Part Auto Recycling is NOT a BBB Accredited Business.

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