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Business Profile

Electrician

Hunt Electric, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Hunt to redo the wiring in our house
    We let them know that our budget for this project was $18k and was told to trust them that they would do everything they could to keep us in our budget which did not happen paid $9k more then expected
    We asked them multiple times to send us a break down of the materials they charged us for with
    no response we were told we would get a credit for parts they purchased but did not use and we
    never got a credit for unused material
    Towards the end of the project we asked for a completion timeline we were given 7 days which ended up being 10 days they were never able to hit any commitments they gave to us
    We were charged for hours when the electrician was not at our home working and we were told
    work was being done even though they were not on sight I would like to get an explanation of the work being done when not on sight
    Every time we had a concern about the budget of the project, work completed, hours worked we were always told to trust them they will hit budget and timing
    They did not take care in our belongings and damaged items in our home, we were given a credit of $700 on our last bill but we fill this did not cover all of the damage they did- there were holes drilled into our oak baseboard, made a gouge in our oak door trim, drilled into the leg of our butcher block, broke the corner of a picture frame, dented the lid to our washer
    When an item had fallen in their work area they placed their tools on top of it, walked over it, let debris fall on it and did nothing to move it
    They left our job unfinished, we were texted a list of 3 items they were to complete on the last day they showed up and 1 item was left incomplete they did not fix the holes in the eave where the new meter was installed they said they would finish the job but would require payment the day they came to fix the holes
    Hunt is a difficult company to work with, they are unwilling to work through any concerns or issues brought to their attention

Hunt Electric, Inc. is NOT a BBB Accredited Business.

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