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Business Profile

Property Management

Investment Decision Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Investment Decision Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Investment Decision Corporation has 4 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I been an excellent tenant for 3 years in this apt complex apt ***, never late on payments, my apt was sparkly clean took good care of it because I was raised that way. I don't even allow shoes on carpet and I lived there alone. Used almost microscopic nails to hang my pictures on the wall and damage free strips for other stuff, didn't leave any holes or giant gushes anywhere. I scrabed it before I vacated and left it better than I found it, even Frank the property mgr during the walk through said "if only everyone leaves the place like this' and said I would get my full deposit of $600. I have it recorded on my phone and I also took pictures how I left it (Which was a lie now that I didn't get my full deposit) Then I get a refund check for $250 they listed a bunch of stuff that should be covered by them such as cleaning carpet and painting that's what other offices do. I did the same in my previous apt and got my full deposit along with recommendation letter. They assume cleaning and painting responsibilities and the deposit is only for when you damage or trash the place. These people are greedy and liars. They felt the neef to retaliate because I didn't renew the lease since they kept raising the rent each year and yet, not updating anything in the apt, never replaced a thing. They replaced a broken blind because they go for cheap material, told me it's on them, 3 weeks later, they left me a note of $25 due for the blinds which I paid as it's too little money to argue over even though they had refused to put in a new lock when I moved in as the old one was broken so i bought my own and had them install it which I did not take when I left. My 2nd year they made me an ultimatum to renew the lease in order to replace a non working stove which was insane. I renewed and got a new stove. I felt retaliated against for vacating. The only charge I agree on is the $25 washer hose and I should get total refund of $575 instead of $250.

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