We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transmission

Aamco of Taylorsville

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nothing has functioned as expected since it was returned to me. First it was returned to me with a transmission that was leaking fluid all over my driveway due to a compromised seal. I was then told that your techs coincidentally decided to check out the torque converter which we also opted to repair since it was a already accessible thinking it would prevent any future issues that may arise. In addition to the leak there has been a significant rattling sound coming from the passenger side of the vehicle ever since your techs have worked on the vehicle which will come and go and some how out of all of the extra times we have had to bring the vehicle in none of your techs are able to replicate the described issue which I have on multiple video recordings. In addition to these issues, The vehicle has always had an escalating rough clunk when repeatedly shifting from drive to reverse such as when needed when multi point parking. After this issue has become increasingly evident I brought the vehicle back to have it looked at and again in October 24. On that date your techs were incapable of replicating the issue and returned the vehicle to us without any attempt to further address the issue. Roughly one month later, on a cold start the vehicle was in capable of shifting into reverse and was stuck in our driveway. After multiple attempts, I, as well as your tow truck driver was unable to get the vehicle into reverse and it was towed to the shop. Where it sat for 2 days with zero follow ups from John or Jacob until I received a call from Jacob stating that the vehicle was ready for pick up as they had found nothing wrong with it after multiple test drives and scanner tests.Now less then two weeks from the last time I dropped the car off I had the vehicle roughly shift and grind while downshifting as I was coming to a stop in drive.

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i took my car for transmission problem and the said is going to be fixed by replacing solenoid
    and i paid 1574.01 but when i went to pick the car and drive the problem was the same and when i return the car they said the transmission is heating it need to be replace and i told them i need my money back they refused to refund my money back
    date8/8/2024

Aamco of Taylorsville is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.