We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Trucking

C.R. England, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trucking.

Complaints

This profile includes complaints for C.R. England, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

C.R. England, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 10 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I enrolled at this school and put in 3 weeks of training. 5 days before the completion date the told us to make sure we registered on clearinghouse and when I did I found out I had a violation. In the middle of me completing my SAP to return to duty they dropped me from the course and refused to verify the hours of training I already had and I had been at the school for three weeks

    • Initial Complaint

      Date:03/22/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with C. R. England, I do not have a contract with Lockhart, Morris & Montgomery. they did not provide me with the original contract as I requested

    • Initial Complaint

      Date:12/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A wreck on 10.21.24 where a CR England truck driver made a careless choice to enter into a car wash resulted in my son’s truck being heavily damaged. No one from the company reached out to us, even after receiving the police report. After I reached out twice I was informed by the claims rep that they are self insured and would only be covering minimal things in relation to the case. I was told, not asked, to retrieve my vehicle that had been towed to a tow lot waiting for an adjuster and that I was responsible for the bill. I had to make arrangements to have it towed again to a repair body shop where a through inspection and estimate was written up by a certified and highly trusted individual who is one of the best in the business. We have been without a vehicle since 10.21.24, and after sending in all things and jumping through all hoops asked were presented with an offer for 1/4 of the asking price, and not even enough to cover repairs. This company is refusing to work with us but instead has extra funds to take our estimate to have it analyzed and then insults the person who did the estimate. I have called and asked to speak to the CEO Chad E****** multiple times and while he has no time to call me back, he has lots of time to update his LinkedIn profile! The way this company has handled this is ridiculous. We were asked to go to a junk yard and retrieve parts from a wrecked vehicle to repair our vehicle that was in perfect condition before! OEM parts are deemed safe and insured by our insurance company, who has also been involved in advocating for us. NC laws deem at fault parties responsible for ALL damages including punitive ones. The time we have had and the stress caused by this company has been one I wish on no one else. Companies like this should not be allowed to be self insured when they give the innocent party this much run around. I have been more than patient and have officially had enough! The company has all supporting documents!

    • Initial Complaint

      Date:12/22/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was told that I can learn to drive an 18-wheeler and that i will have to get there My Self and I did do just that and found out it was a scam.

    • Initial Complaint

      Date:12/17/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Breach of contract ,holding funds and our company houstage

    • Initial Complaint

      Date:11/07/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with C.R.England. I do not have a contract with the collection agency Eagle financial services. They did not provide me with the original contract that's requested. I demand this account be removed from my credit report.

    • Initial Complaint

      Date:07/19/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      COMPANY VIOLATED "FCBA & "FCRA" WITH REPORTING ACCOUNT WITH ALL 3 "CRA", ACCOUNT# UNKNOWN , ACCOUNT NOT MINES ($5,529.00), SAME ACCOUNT REPORTED UNDER THE NAME "LOCKHART MORRIS AND MONTGO", ACCOUNT OUTDATED EXPIRED TO COLLECT PER STATE LAW....NOTE: I HAVE BEEN RECEIVING CLASS ACTION LAW SUITE SETTLEMENT CHECKS FOR THE PAST 2 YRS OF VARIOUS SMALL AMOUNTS

    • Initial Complaint

      Date:07/08/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have not supplied proof under the doctrine of estoppel by silence, Englehardt vs. Gravens (mo) 281 SW 715,719, I presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists.

    • Initial Complaint

      Date:06/16/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are filing the complaint against the factoring unit of this company. Our contract expired 6/11 and this company needs to provide us with Letter of Release (LOR). Without the LOR, we are forced to stop operations. Company is creating artificial roadblocks and is not communicating with us holding us hostage.
      Hundreds of trucking companies have the same complaint.

    • Initial Complaint

      Date:08/13/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      15 U.S.C 1681 Section 602A: states I have the right to privacy
      15 U.S.C 1681 section 604 A section 2: Also states a consumer reporting agency cannot furnish a account without my written instruction.
      15 U.S.C 1692C: states without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt.

      Account# ******

    C.R. England, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.