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Business Profile

Unclaimed Funds Retrieval Services

Kemp & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Unclaimed Funds Retrieval Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September 2021 I signed a contract with Kemp and Associates regarding the estate of my cousin. For 25% of the estate, they agreed to represent my interest.
    Since then, any updates have been referrals to the trustee (who I had to uncover by checking court records myself). All questions I've asked have been met with "I don't know' or referrals to the trustee. Requests for an accounting of services have been ignored.
    I've been forced to work around the firm since 2022.
    My aunt, in her 90s, has gotten little to no communications from the company at all.
    I fear this is a scam, simply to attach themselves to estates without doing anything beyond filing paperwork indicating they want a chunk of money?

  • Initial Complaint

    Date:09/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Kemp and associates got a hold of my husband about a cousin that died without a will. They offered to do all the work for 25% of inheritance. My husband said ok. They filed papers in court on 1/21/21. They only update you when we call them. Were talking 2 million dollars. The house was sold for 200,000 more then their estimate and we have not received any amount. IS THIS A SCAM OR WHAT

  • Initial Complaint

    Date:03/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted in 2019 regarding a long-lost uncle I never knew existed. I responded. The letter I received from kemp and associates stated that in 2 years time I would receive my portion of the inheritance . I was reassured that 2 years was the maximum time they needed. That was 3 years ago. Since that time I have been the one calling for updates, kemp only gave updates after I called for them. There has been no settlement, and I have been indirectly told there is no relief in site. I find it interesting that there were never any updates unless I called and complained, then suddenly they had something to tell me,

    I believe, at this point this is a scam. I believe that kemp and associates is deliberately holding this up so there will be additional income on their part. If you review the time line, you would notice that I inquired about interim payments, one of the latest phone calls I had with their lawyer said that when the accounting was sent back, interim payment couldn't happen. Funny how that happened.

    And finally, the innuendos: Did you even know this uncle? I found it insulting.

    I seek the better business bureaus assistance to end this matter.. Once I did, speak to the lawyer kemp and associates hired, and was estimated an amount of 50 thousand dollars. After reviewing the 1st tax return I believe this is a reasonable request

Kemp & Associates is NOT a BBB Accredited Business.

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