We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Washer and Dryer Repair

National Service Alliance, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Washer and Dryer Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Majy G

    Date: 08/18/2022

    First claim: August 1st after our Lowes, HiSense refrigerator door crashed onto the floor. We waited days for a technicianone of those 8 - 5 window deals. He takes pictures, leaves, and gives me a number to call in a few days if I dont hear from his manager *****. . I called the number he gave me but no response until a day later. ***** tells me to call Lowes. Lowes had no record of our claim and said our account was empty?! I call the manager back who says that I have to call National Alliance. He says I *** find the number on-line (what?). I find what I think is National Alliance but theres no customer ********************** number. So I open new claim with Lowes on the 15th and am told someone contracted with National Service Alliance (in this ********************) will come to our home on the 17th. Morning of the 17th I call Lowes to confirm. Lowes says that a technician cant get to our house until the 23rd! There was no indication that anyone was going to call to let me know!

National Service Alliance, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.