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Business Profile

Washer and Dryer Repair

National Service Alliance, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Washer and Dryer Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMajy G

    Date: 08/18/2022

    1 star
    First claim: August 1st after our Lowes, HiSense refrigerator door crashed onto the floor. We waited days for a technicianone of those 8 - 5 window deals. He takes pictures, leaves, and gives me a number to call in a few days if I dont hear from his manager *****. . I called the number he gave me but no response until a day later. ***** tells me to call Lowes. Lowes had no record of our claim and said our account was empty?! I call the manager back who says that I have to call National Alliance. He says I *** find the number on-line (what?). I find what I think is National Alliance but theres no customer ********************** number. So I open new claim with Lowes on the 15th and am told someone contracted with National Service Alliance (in this ********************) will come to our home on the 17th. Morning of the 17th I call Lowes to confirm. Lowes says that a technician cant get to our house until the 23rd! There was no indication that anyone was going to call to let me know!

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