Complaints

This profile includes complaints for Traeger Pellet Grills, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Traeger Pellet Grills, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Traeger Pellet Grills, LLC

  1215 E Wilmington Ave Ste 200 Salt Lake Cty, UT 84106-4282

• 

  Traeger Pellet Grills, LLC

  9445 SW Ridder Rd Wilsonville, OR 97070-8892

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/04/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dec 2 Traeger ikronwood 605 would not connect to wifi. Shut it sown and tried again on Dec 4. Same results. 2.5 hours later of talking to people all over the world with very poor connections there was no help. During an extended time of waiting I tried several things to correct the solution on my own and now I have it back intermittently. Since language barrier and connections were such a problem I asked to speak with some in *****************. I was told NO several times. Worst customer service I have seen in years.

  Business Response

  Date: 12/05/2024

  Mr. ********* - 

  Thank you for the detailed feedback you provided to us on the phone call earlier. We have reviewed your interactions as a team to ensure all feedback is provided and actioned appropriately. 

  We are glad to hear you were able to connect your grill. If there is anything else you need, feel free to reach out to the Traeger team.

  Have a great weekend. 

  Traeger Team

• Initial Complaint

  Date:11/19/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Temperatures are very incorrect. We received a new thermostat in hopes to correct the issue. The unit is defective and Traeger refuses to refund or replace the unit. The unit we bought is complete garbage.

  Business Response

  Date: 11/19/2024

  Mr. ****** - 

  We appreciate you bringing this to our attention. We are unable to find any contacts between you and our support team, we will give you a phone call tomorrow to further discuss how we can assist.

  Feel free to reach out to our team at 1-800-TRAEGER in the mean time for further assistance, have a great Tuesday. 

  Traeger Team

• Initial Complaint

  Date:11/12/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have had nothing but trouble with this grill that is the most expensive grill that Traeger makes. It is the Timberline XL. The wireless temperature probes work intermittently to the point that I bought another brand and do not even attempted to use them. This grill has broken in the middle of cooking a brisket and Traeger replaced the igniter and since then the grill causes the breaker to pop at every use. I called in and they said to clean the grill and it should stop. I completely cleaned the grill including vacuuming the inside. The grill did work flawless one time after that. I used the grill the next time and it again popped the breaker and then maybe 30 mins into the cook the igniter again said it was not detected. I called Traeger and told them i wanted a new grill because this model is known for having issues and that i was done with not being able to trust the grill and that i didnt even care if they replaced it with a lower model. They immediately refused and said they wanted to diagnose it again. I knew from the previous experience that they can see what the grill did through WiFi which they denied at first and then admitted they could see it. They still refused to replace the grill and I told them that I would not take fixing a grill that was not easy to clean as promised, that the wireless probes did not work and that was unreliable and would shut off randomly on a constant bases. I do not have the time to watch and fix this grill constantly and I bought this grill so that i could set it and watch it from the app from other locations. This grill is so unreliable none of that can be done. When I called in for a replacement and they denied it I told them that now I would only take a refund as a suitable resolution. this grill has terrible reviews and they know it has huge issues. They should replace all of them for everyone that spent $3,500 for the grill.

  Business Response

  Date: 11/14/2024

  Mr. **** - 

  Thank you for your feedback, the team has reviewed your case as well as previous interactions to ensure that we can get you back to grilling as quickly as possible. We are not able to support you with a refund as the grill was purchased back in 2022 as well as not directly from Traeger, but can assure you that we will ensure you have a fully functioning grill. 

  Please expect a phone call today from a member of our corporate team to further discuss. 

  Have a great Thursday - 

  Traeger Corporate Team

  Customer Answer

  Date: 11/15/2024

   
  Complaint: 22548179
  
  I am rejecting this response because: I spoke with someone yesterday and it sounded like they basically want to send parts to replace everything except the shell of the grill and want me to do the work. She did say she would try to find someone that would do the labor but I have not heard back. Even if everything is replaced inside this grill it still will not work as advertised because it basically has to be cleaned every few cooks or it will shut off mid cook. This occurred even before the igniter started breaking. She also replied here and told me over the phone that they would not refund the $3,500 for the grill that has never operated as advertised and wont work at all now because I did not buy it from Traeger. I want to say I did buy it from traeger through ace hardware. Never the less I have not heard any resolution except for me taking the grill apart and replacing everything and have not heard back in over 24 hours. I would be very disappointed if I had spent $500 on this grill and it operated this poorly and incredibly disappointed that a company would charge $3,500 for a grill that I can not trust to leave for 30 mins because it would shut off and ruin food even when it was brand new. The solutions mentioned and not followed up on and not acceptable. 
  
  Sincerely,
  
  ***** ****

  Business Response

  Date: 11/18/2024

  Mr. **** - 

  After our phone discussion, we decided on a full grill replacement to ensure that you can get back to cooking without interruptions. That has been processed by our team today.

  Please let us know if there is anything else we can do to best assist you. Have an amazing Monday. 

  Traeger Team

  Customer Answer

  Date: 11/19/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** ****

• Initial Complaint

  Date:10/28/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased the top of the line Traeger Timberline XL grill. From day one it has struggled to work properly. The main issue seems to stem from the inability for the grill to operate at higher temperatures without eventually experiencing an emergency shutoff every time. I have spent countless hours on the phone and in chats wasting significant time where I have very little. I can't keep doing this. I had a tech over here to replace a part, he replaced it and it still didn't work. Then he replaced the motherboard. Still didn't work. Hours of troubleshooting later, they sent me out a whole new ******. Didn't schedule the service tech. I called back two different times and they finally scheduled a tech. They never called me and Traeger never follows up. Horrible customer service I have given this a good college try to attempt to remedy the situation, but I'm at a breaking point and feel like I'm out of options. I have owned a grill for almost a year and have only used it twice without problems. What a waste. If this grill was a car, it would be considered a lemon. But in this case, the car dealer doesn't care, and mails me a different car part every couple months and says, "try this one." The current box of parts has been on my porch for over a month. PLEASE, PLEASE, HELP. Kindly, ****

  Business Response

  Date: 10/29/2024

  Hello Mr. ***** - 

  Thank you for taking some time to chat with me regarding your feedback, I am glad I was able to help you in getting back to cooking. If there is anything else our team can assist you with please give us a call at 1-800-TRAEGER or chat in with our team. 

  Happy Tuesday!

  Traeger Team

• Initial Complaint

  Date:09/28/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was sold a grill that broke. Traeger has been of no help. I have spent countless hours trying to repair it and have replaced several parts. I have tried to even pay to get repaired but they dont offer repair in my area.

  Business Response

  Date: 10/01/2024

  Mr. ***** - 

  I have attempted to give you a call earlier today to review your concerns with the grill, I was unable to reach you or leave a voicemail as the mailbox is full. I have taken some time to review the cases on your account and am sorry to hear you are not back to grilling as of yet. 

  Our product warranty is described as a self service warranty, we can not ensure service dealers will be available in your area, but will always do our best to get you the needed parts to get you back to cooking. Our team is happy to ensure your grill is working as expected, please give our team a call at 1-800-TRAEGER or chat in. 

  Happy Tuesday! 

  Traeger Team

• Initial Complaint

  Date:09/19/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a Traeger grill for my mother for her birthday back in ************ from Ace Hardware. From the start, the grill has never been able to get up to temp. *** hardware was contacted and they said I should start by contacting Traeger. Keep in mind, I live in **, my mother lives in *********, and my mother is 66yrs old. While I was visiting ********* I made valiant efforts to get the grill going, spend over three hours on the phone with Traeger and the issue was never resolved. Since then, my mother has contacted them many times and they have given her the run around. I recently contacted them again, only to get the run around again. The grill has never worked. Their last ditch effort was to do yet another video call, and if they can figure out the issue, they will send out parts for repair. They expect my 66 year old mother to do this repair on her own...a grill that has never worked.

  Business Response

  Date: 09/20/2024

  Mr. ******** - 

  As mentioned on our phone call, we are reviewing the interactions you had with the team and will ensure any feedback is given promptly. We do want to ensure that you are back to cooking as quickly as possible, and appreciate your feedback. 

  Have a great weekend. 

  Traeger Corporate Team

  Customer Answer

  Date: 10/03/2024

   
  Complaint: 22308443
  
  I am rejecting this response because:
  My original complaint to Traeger was on September 20, 2024, it is now October 2, 2024 and I have yet to hear of any resolution from Traeger.  Initially the ****** team was very communicative regarding finding a resolution, I received multiple phone calls within a few days, they even responded and called me regarding the complaint I submitted to BBB.  Since then however, I've heard nothing but crickets.  I have responded to their emails, only to receive an auto response saying the email address is not monitored.  Traeger is continuously sending me surveys regarding their customer service and support, clearly they're more concerned with optics on their end than finalizing a repair/replacement of a brand new grill that has never worked.  I wish to keep this complaint open until this matter is resolved.  I do believe it's important that future buyers are aware of their faults, additionally I would hope that senior management takes a hard look at their support system, reads the forums and takes the time to support their products better.
  Sincerely,
  
  ****** ********

  Customer Answer

  Date: 10/07/2024

  
  Complaint: 22308443
  
  I am rejecting this response because while there may have been an occasion or two when the grill reached temperature, it generally is not working as it should.  The grill should not take well over an hour to reach 300+ degrees.  The grill should reach 500 degrees without issue, which it doesn't or rarely does.  The grill should not require you to clean out the firebox every time you use it for a short cook.  Lastly, the grill should work without hesitation and reach a nominal cooking temperature of 300+ degrees without worry.  

  While your self-service warranty may be fine for most, it's certainly not for all, especially an older individual.  Also, if you review the phone calls and the text messages, you'll see the tech **** went through the same thing every time and never offered to send replacement parts.  On the first call, they told us the outlet was bad, so we had the outlet replaced. The grill still doesn't work as it should.  Did I mention it rarely connects to their wifi? That is another issue, but I'm less concerned as it doesn't affect cooking. 
  

  I'm asking you to contact Ace Hardware in **********, *********, to assist them in getting the grill up and running. I don't see how that is any different from directly working with the consumer. Ace Hardware would simply replace the parts instead of my mother, who is 66 years old. This wouldn't be a problem if I lived closer to her, as I would handle it myself. I want her to be able to use her $1800 grill, which is currently not functioning as you advertise it should.
  

  Lastly, I encourage you to have someone on your team review forums and ******** groups regarding the newer Traeger grills. You will see many people with the same issue or temperature problems. I do not believe the issue I'm complaining about is a singled-out issue.  You'll also notice a widespread share of people who've received a lack of good customer support.  I believe your ******************** rating also reflects that.
  

  I do not want to fight with people; I do not believe in freebies, but a company should stand behind its products and follow through with customer complaints to ensure the product at issue is working to the advertised standards.  I believe the new products Traeger is putting on the market are not up to the same quality as they were several years ago. When products have continuing issues, as a company, Traeger should want to know about them and understand how to fix them going forward.
  

  I will only close this complaint once the issue is resolved.
  

  Sincerely,
  
  ****** ********
  ************

  
  

  Business Response

  Date: 10/08/2024

  ****** - 
  
  We appreciate your continued feedback. As mentioned previously, our self service warranty does not ensure a service dealer will be available. In this case, Ace Hardware in Riverfalls is not one of our registered service dealers, so any arrangements for service would be directly with them. We are more than happy to assist with any questions should they contact us for assistance. 
  
  Because the cook details show an accurate cook and no part failure, we need to troubleshoot the grill in order to ensure the part we will be replacing is going to resolve the concern. We would not replace a part in the grill without verifying it is failing, which is why troubleshooting is needed. 
  
  We are here to assist and get you and your mom back to cooking, please reach out when you are with your grill so we can best assist. 
  
  Happy Tuesday. 
  
  Traeger Team

  Customer Answer

  Date: 10/10/2024

   
  Complaint: 22308443
  
  I am rejecting this response because:  Ace Hardware has been kind enough to take care of all issues, present and future so we no longer have to deal with Traeger.  I spoke with the manager of the Ace Hardware and mentioned how poorly he was treated by the customer service **** at ******************.  Because of the poor service he received as a dealer, he went to Traeger Corporate to get assistance.  As of right now they claim the issue is bad pellets.  We had tried five different bags of pellets, if that many bags of pellets were bad, Traeger has more issues to deal with.  The grill will be delivered back to my mother soon and we will try this all over again. If more problems arise, ************ is committed to making the situation "Right" as to stand behind their customers.  I am going to close this complaint, but not on part of satisfaction, simply because I do not want to deal with Traeger anymore.  I can honestly say I will not recommend Traeger to anyone anymore simply due to bad customer service. I believe in the older ****************** products, but I cannot stand behind the newer ones.
  
  Sincerely,
  
  ****** ********

  Business Response

  Date: 10/10/2024

  Mr. ******** - 

  Thank you for bringing this to our attention. We have received your email to the Executive Team and will review the contacts, as well as previous responses. We are happy to hear that Ace Hardware was able to support you. 

  We appreciate all of the feedback and will review your interactions and phone calls in detail. 

  Have a great Thursday. 

  Traeger Executive Team

• Initial Complaint

  Date:09/06/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased 2 Meater Blocks one in January and one in April of 2023. I have spoken to Traeger at purchase, later, and again this week about the fact the probes lose connection to the block on the counter feet away, the block to the wifi, and has essentially remained useless despite 800 spent and months of patience. I've been told they had a diff model coming and am unwilling to spend any more money after almost $1,000 spent is more than sufficient and Traeger offering a 20% discount is a slap in the face after having no solution at this point. I'm simply looking to confirm *********************** is who I need to send legal correspondence to for products, legal fees, and additional expenses should this need to go to claims court as none of what Traeger has explained has been truthful not to mention being told by Traeger when they have a Amazon store front that my warranty is void even after buying through this medium. At the very least, I would have thought they would stand behind the brand and product, but clearly not. Anything short of a refund or who I need to send correspondence to is acceptable after multiple attempts at reaching out to Traeger and being met with disregard. I'll list the amount paid below but if this goes to court I will ask for additional expense to cover filing costs and time lost from work.

  Business Response

  Date: 09/10/2024

  **************** - 

  We are sorry to hear you have not had the best experience with your MEATER product. After consulting with the MEATER team, we have confirmed the 2 options for you.

  We are happy to look into a replacement for the MEATER block, although some initial troubleshooting would be ideal to ensure the problem does not repeat, assuming it is a connection issue that can be resolved. If you prefer, we can instead provide the 20% coupon we have already offered, for you to use on a different MEATER product. 

  Your warranty has expired, not because it was purchased through Amazon, but because the receipt was dated in April of 2023 and MEATER offers a one year warranty on its products. 

  If you would like to take action with one of these two options, give our team a call or chat in. We hope you enjoy your Tuesday. 

  Traeger Team

• Initial Complaint

  Date:08/25/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am reaching out to you as I am at my wit's end with your company support team and the malfunction of my still under warranty Ironwood XL pellet grill I purchased in January 2022.Tuesday August 6th I p***ped a very large amount of food. I ignited the grill and waited for it to warm up. I received a slow ignition warning. After a while the grill seemed to recover and I put the food on. Big mistake as the grill started to ****** black smoke that covered my food and ruined it. I tried another test fire and the grill was excessively smoking but gaining no temperature.I went to the Traeger support page and got on the chat to get some help. I told the chat agent that my grill seems to be have an ignition problem and relayed the scenario above. The immediate ***ly was "Let's not jump to conclusions". (***** ticket #********). This was not very professional. The chat disconnected even after I ***eatedly asked if the *** was there.Then I called in (Bryam #********). After about an hour ***** told me my grill was working fine. I was baffled as I told him it had just ruined my food and was not working fine.I filled out survey voicing my displeasure and received a telling me I needed to clean vents in the grill and she was "confident' it would solve my problem. It didn't. I was still getting slow ignition warnings and a new issue. The pellet ****** was absolutely inundated with smoke.After taking a few days off from the issue I got on the chat (Calyssa ticket# ********). I went through another hour plus of trouble shooting. The grill wasn't smoking from the ****** anymore but it still was smoking too heavily and not gaining temperature. At this point ******* to say it's definitely the pellets causing the issue. That seemed odd to me as the pellets weren't overly moist and decent pellets. So from there I purchased Traeger pellets. The grill did get to temp but it took an extremely long amount of time.Now the grill is billowing smoke from ****** again.

  Business Response

  Date: 08/27/2024

  Hello **************** - 

  We appreciate you bringing this to our attention. After reviewing your most recent contacts as well as the cook information from your most recent cooks. we can confirm that your grill is not showing clear evidence of part failure. We are always more than happy to ensure all parts are functioning correctly, and your grill is in the best working order. I am happy to set up a time for us to go over your grill and ensure it is all functioning properly. 

  Please reach out to our team at 1-800-TRAEGER, your case has been notated with necessary next steps, I would also be happy to reach out at a time that works best for you. 

  Have a great day, 

  Traeger Team

  Customer Answer

  Date: 08/27/2024

   
  Complaint: 22193395
  
  I am rejecting this response because:

   

  Please reach out to me by phone ************ or email ***************** to set up a time
  
  Sincerely,
  
  *********************

  Business Response

  Date: 08/28/2024

  Hello, 

  I tried to give you a call a few times earlier today. The phone seems to ring once and terminates the call. I will try to reach out again tomorrow. Feel free to reach out to the team at 1-800-TRAEGER for assistance, I have clearly notated your account with next steps needed. 

  I hope you are having a great day. 

  Traeger Team

• Initial Complaint

  Date:07/15/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  case # ********. Fire started in grill which created damage to the barrel portion of the grill which is now rusted. I purchased this grill the end of February and maybe used it a handful of times. The pellets got outside of the heat box as I showed. This happened out of the normal use of the grill. Traeger stated I can buy the replacement barrel. I am requesting a replacement piece as that is covered under the warranty.

  Business Response

  Date: 07/17/2024

  Austin - 

  After verifying your previous case notes and images, we were able to confirm the damage was caused due to a fire which is not covered under our warranty. 

  We are happy to support you with 40% off the replacement barrel to get you back to grilling, noting that it is only cosmetic and all of your internal parts are working as expected, per your last phone call with our team. 

  Give our team a call at 1-800-TRAEGER to get this processed. 

  Happy Wednesday - 

  Traeger Team

  Customer Answer

  Date: 07/17/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  Date:07/09/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a ****** Grill and have used it maybe 6 times, this was the 2nd grill they sent due to a board failing initially on the first grill. This time the auger is no longer running and I've asked to have them replace the grill or send someone to replace the motor and they're not responding or offering resolution. It's a $2k grill that should run more than 6 times. I'd like a repair or my money back.

  Business Response

  Date: 07/08/2024

  This complaint is not for us.  We are NOT TRAEGER GRILL.  It's a different spelling.  We do not sell TRAEGER GRILLS.  This is NOT our fight.  Please check your records.

  Business Response

  Date: 07/10/2024

  Hi ****** - 

  Per our earlier phone call, I have gotten you set up with a service dealer to get you back to grilling as soon as possible. 

  Let us know if you need anything else.

  Have a great day. 

  Traeger Team