Financial Services
Snap FinanceThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Snap Finance's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,235 Customer Reviews
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Review fromJulie P
Date: 05/28/2025
1 starJulie P
Date: 05/28/2025
I used Snap Finance for help getting ******** experience with Snap Finance is a leaving nightmare All my phones calls went to ************. I wanted to pay of my loan in 2 *********** Center in ************ wouldn't give me a payoff. They lied to me on phone in regards to my loan. Call Center in ************. The phone number for Utah doesn't work. To talk with someone in the *************. Please think twice before getting a loan I am paying off my loan in total. Leaving me with $150.00 to live on for the month of JuneSnap Finance
Date: 05/30/2025
*****, we're sorry for the frustration this experience has caused. We tried reaching out to you to review this further and have sent you an email with more information. if you have any other questions or concerns, please don't hesitate to reach out to us at **************.Review fromPhilbert J
Date: 05/22/2025
3 starsPhilbert J
Date: 05/22/2025
It was a hassle to keep auto pay on auto so when I would get a email saying I missed my payment that was a headache. And if you pay early you still had to call in to tell them so they wouldnt still take a payment ( didnt like that)Snap Finance
Date: 05/26/2025
Hi ********, thank you for sharing your experience! Were sorry to hear about the frustrations with the autopay system. Weve passed your feedback along to Snap Finance, as its important for us to make things smoother for great customers like you. We truly appreciate your patience and hope your next experience is much easier. If theres anything we can do to help, were here for you!Review fromParris R
Date: 05/16/2025
5 starsParris R
Date: 05/16/2025
Snap Finance allows you to setup a payment plan that works best for you and employment pay periods to ensure payment works for both parties. I would definitely use them again.Snap Finance
Date: 05/19/2025
******, thank you for your kind words and for choosing Snap Finance! We're glad to hear that our flexible payment options helped you find a plan that fits your needs and pay schedule. Its always great to know when our services make things easier for our customers. We look forward to serving you again in the future!Review fromCharles F
Date: 05/14/2025
1 starCharles F
Date: 05/14/2025
I made every payment that I was suppose to make on time. My last payment was this 05/25. I cant communicate with them because they cant speak English well enough for me to understand. Dont do business with Snap Finance they will s**** you over.Snap Finance
Date: 05/15/2025
*******, thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this must be for you. We did try to reach you by phone to discuss your concerns, but unfortunately, we werent able to connect. Please know that we have received your review and want to ensure your concerns are properly addressed. If you have any questions, we encourage you to give us a call at **************. We're here to help and would appreciate the opportunity to make things right.Review fromHeather S
Date: 05/11/2025
5 starsHeather S
Date: 05/11/2025
It was a quick and easy application and acceptance to get important car repair maintenance. The site is simple to navigate and see payment arrangements. Very straightforward and convenient service.Snap Finance
Date: 05/13/2025
*******, thanks so much for your kind words! We're really glad to hear the process was quick and easy for youthat's exactly what we aim for. Happy to help you get the car repairs you needed without the stress. Thank you for choosing Snap Finance.Review fromBill A
Date: 05/08/2025
1 starBill A
Date: 05/08/2025
I went to a shop to have my sons car repaired, shop told me that they had to process loan and that was how snap told them to do it. Come to find out snap have wrong info and now I have to pay loan before I even have car back. DO NOT USE SNAP!Snap Finance
Date: 05/09/2025
Hi ****! Were sorry to hear about your experience and appreciate you bringing this to our attention. Please note that by clicking Sign Agreement, you agreed to the terms of the contract, which include Truth in Lending Act disclosures, payment authorization, a jury trial waiver, and an arbitration clause. All terms of the agreement are final. A team member will contact you directly to review the situation and explore how we can best assist you. Thank you for sharing your thoughts!Review fromJimmy L
Date: 05/04/2025
5 starsJimmy L
Date: 05/04/2025
Im really recommend, and I going to use soon again!Snap Finance
Date: 05/06/2025
Thank you for the great feedback! We're so glad to hear you'll be using Snap Finance again. We truly appreciate your recommendation, and thank you for being a part of the Snap Finance community!Review fromCarol M
Date: 05/02/2025
5 starsCarol M
Date: 05/02/2025
Really helped with my auto emergency. Easy download and great payment plans. Will use again.Snap Finance
Date: 05/05/2025
*****, thank you for your feedback! Were happy we could help during your auto emergency and that you found the process easy. We appreciate your trust and look forward to assisting you again in the future. Thank you for choosing Snap Finance.Review fromJulie C
Date: 05/01/2025
1 starJulie C
Date: 05/01/2025
Beware of Snap Finance. I went in to a Mattress Discount Business in *******, ************* that says you can buy a mattress for $150.00. Not so!!! I filled out an application and got approved by Snap Finance. I was approved for $950. I was ok with that, but then entering onto the portal where you make the payments - they had it was $950 if you paid within 90 days. I'm on a set income, mind you because I am retired. I looked at the information of how much it cost if you don't meet the 90 days, and it was $2,500. I was dismayed and blown away. How does a regular mattress, a box spring, and a used base to hold it on come to that amount. Then, I ran into financial difficulties and was trying to come to a reasonable payment plan. They told me I could pay $33 for two months and then I'd have to go back to the original payment of $125 a month. I told them that was impossible seeing that I am struggling. I asked if I could pay $50. They said no, I'd have to go back to what I was paying. These people should be sued for false advertising because I went in on an add that you could get a mattress for $150. They should also be sued for charging exorbitant and unrealistic prices for their merchandise. My bed is a regular queen mattress and already has humps in it!!! I am totally disgusted. They are thieves and liars. -*****-Snap Finance
Date: 05/02/2025
Were truly sorry to hear about your experience and the challenges you've faced. Our goal is to offer flexible options, but we know it's vital that every customer feels the terms are clear and fair. We appreciate your feedback and have sent you an email in case you would like to discuss your options once again and encourage you to reach out to our customer support team if you have any more questions. Your voice matters, and we take concerns like these seriouslyReview fromElizabeth R
Date: 04/28/2025
1 starElizabeth R
Date: 04/28/2025
Paid $354 for a love seat and they are charging me a total of $800. Ridiculous crooksSnap Finance
Date: 05/02/2025
*********, were sorry to hear about your frustration. We understand how important it is to feel confident in your financing terms. The reason why the amount that is being paid for is greater than the amount used for the love seat is due to the cost of the lease. Being a lease-to-own service, lease costs are added to the overall amount you would pay Snap back within the full term. However, if you believe theres an issue with your account or charges, we encourage you to reach out to our customer service team so we can take a closer look and help resolve it. We appreciate your feedback and the opportunity to make things right.
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