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Business Profile

Lawn Care

TaskEasy by WorkWave

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TaskEasy by WorkWave's headquarters and its corporate-owned locations. To view all corporate locations, see

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TaskEasy by WorkWave has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromTonya P

      Date: 09/12/2022

      1 star

      Tonya P

      Date: 09/12/2022

      IF THERE WAS A SUCH THING AS A ZERO STARS, THAT IS WHAT I WOULD PUT! THIS COMPANY IS NOT WORTH ANY STARS AS YOU CAN TELL FROM THE REVIEWS. I HAD A LAWN SERVICE DONE, AND IT WAS TERRIBLE. SO I DECLINED THE PAYMENT ASSUMING SOMEONE WOULD *********** THE GRASS PROPERLY. NO ONE CAME OR CALLED. SO I CALLED THEM TO SEE WHAT HAPPENED AND WERE THEY SENDING SOMEONE. WELL THEY DID NOT SO I JUST WAITED. SHORT VERSION IS I'VE HAD TO DECLINE THE SERVICE AT LEAST 4 TIMES BECAUSE THE GRASS WAS NOT SERVICED PROPERLY. THEY ALSO FRAUDULENTLY DEBITED MY ACCOUNT AFTER I CLEARING DECLINED AND SENT PHOTOS IN THE **** AT THIS POINT I WILL NEVER USE THEM AGAIN AND DEFINITELY WON'T RECOMMEND ANYONE ELSE TO USE THIS SERVICE

      TaskEasy by WorkWave

      Date: 09/22/2022

      We strive for quality service and appreciate you sharing your experience. We never want to charge for a service that doesn't meet your expectations. Please, do not hesitate to contact our customer service at your convenience. We would like to resolve this with you.

      TaskEasy by WorkWave

      Date: 09/22/2022

      We strive for quality service and appreciate you sharing your experience. We never want to charge for a service that doesn't meet your expectations. Please, do not hesitate to contact our customer service at your convenience. We would like to resolve this with you.

      Tonya P

      Date: 09/23/2022

      i have an email from the company stating they will refund my money within 5 business days. Its now been over 2 weeks and when I call or send an email there is no assistance. They have Non-American customer service agents that have NO CLUE WHAT THEY ARE DOING! Moreover, why do they have Non-Americans answering their phones to service people here in the USA. Nevertheless, at this point they are still trying to charge my account for services NOT RENDERED OR APPROVED. THEY STILL OWE ME AND I HAVE FILED WITH MY BANK FRAUDELENT ACTIVITY BECAUSE THEY WONT STOP TRYING TO CHARGE MY ACCOUNT AND THEY WONT REFUND MY MONEY!!!!!!

      Tonya P

      Date: 09/23/2022

      i have an email from the company stating they will refund my money within 5 business days. Its now been over 2 weeks and when I call or send an email there is no assistance. They have Non-American customer service agents that have NO CLUE WHAT THEY ARE DOING! Moreover, why do they have Non-Americans answering their phones to service people here in the USA. Nevertheless, at this point they are still trying to charge my account for services NOT RENDERED OR APPROVED. THEY STILL OWE ME AND I HAVE FILED WITH MY BANK FRAUDELENT ACTIVITY BECAUSE THEY WONT STOP TRYING TO CHARGE MY ACCOUNT AND THEY WONT REFUND MY MONEY!!!!!!
    • Review fromCaroline Q.

      Date: 08/13/2022

      1 star

      Caroline Q.

      Date: 08/13/2022

      Absolutely a fraud. July 9th I submitted an order. In it I selected the entirety of the front, middle, back yard of my home. Roughly 5K feet to mow/blow. It was overgrown, I expected to pay an additional price and an additional price was given to me when the contractors arrived. I ok'd and they said they would begin. Most of the people who showed up to my house left, leaving 1 man and a single lawn mower. They mowed the front, and roughly 15% of the middle yard, touched none of the back. The man they left here spent the next hour smoking cigarettes' in my front yard and playing on his phone. I assumed that the overgrowth was too much and they needed more tools, no big deal. However, TaskEasy reached out to me to tell me the contractor had somehow finished the mow? I contested the completion considering over 1/2 the lawn wasn't mowed and nothing was blown. Debris was strewn all over the property, gates left open. I took photos and responded to TaskEasy with my dissatisfaction. They said they would contact the contractor to follow up to my satisfaction. At this point I was still thinking things were ok, perhaps a bad contractor. However, no one ever returned to my property, and without fail I receive "We're following up with your contractor" emails every other day. I email TaskEasy regarding this issue to see what is going on. I ask what they are going to do to make things right, they offer me 20% off on a service that never happens. My service after emailing them with proof of their poor work was continuously mysteriously canceled and rescheduled every week until the beginning of August '22 when I canceled my service with them. Very unreliable and terrible customer service. If I could give it no stars I would.

      TaskEasy by WorkWave

      Date: 09/22/2022

      I can understand why you would be frustrated with your experience. After reviewing your information we have been recruiting for quality contractors in your area. I know we have several new ones and would like to offer you a deal if you feel would want to give us another opportunity. If you would please email me at *********************************

      TaskEasy by WorkWave

      Date: 09/22/2022

      I can understand why you would be frustrated with your experience. After reviewing your information we have been recruiting for quality contractors in your area. I know we have several new ones and would like to offer you a deal if you feel would want to give us another opportunity. If you would please email me at *********************************

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