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Business Profile

Mortgage Broker

Unified Lending, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I’m filing a complaint here as I’m not sure what else to do. This company calls me 6 times per day for the past 2.5 months. I have asked politely to be removed from their call list multiple times. As soon as I make mention of that, the line immediately goes dark. They call from a different number every time, so I can’t even block them. It’s really becoming a nuisance, and their product isn’t even applicable to me.

    Business Response

    Date: 02/24/2025

    Hello! While I’m very sorry you are receiving these
    unwanted phone calls, please know that we have nothing to do with these
    solicitations. We don’t make these phone calls nor would we have any reason to.
    We are a small mortgage company licensed ONLY in Utah and have no reason to
    conduct business elsewhere. I see you are somewhere outside of Utah based on
    your area code, it would be a massive waste of our time, money and resources to
    be calling you or anyone else outside of Utah. 
    The company making those phone calls offer debt consolidations. We do
    not do this nor are we licensed to do this. They have called themselves Unified
    Lending and I'm guessing you simply googled "Unified Lending" and was
    thus directed to our website and/or this BBB listing. Just like you, we need them to
    stop as it’s disrupting our business operations. Again, we have nothing to do
    with these solicitations.

Unified Lending, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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