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Business Profile

Home Electronics

Camberos Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sony flatscreen was repaired-paid $250 for part and labor. It failed so he offered a smaller TV that was fully repaired in exchange. The TV started to malfunction almost immediately. I called monthly-twice monthly for the past 4 months to return and exchange the TV for one that works. NO return calls made. I live in south valley and work in Provo, so difficult to drive up to Salt Lake city to see if the shop is open and return the tV without a guarantee they were in office. I would just want a fair exchange for a working TV

  • Initial Complaint

    Date:07/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received news that this shop is closed and there are new owner with a completely different business. The past cambreros owner (Jose) is nowhere to be found and No one knows where he is. I paid a deposit to get my record player fixed and since then have not been able to get in contact with the shop. In essence, they now currently have my deposit and my record player. I have a filed a police report to retrieve my items and the funds paid. However, I was told that this Is now going to be a civil matter. If anyone knows how to retrieve any items that were left there for repair, please reply or let me know. My review and rating is based on this unfortunate experience.

  • Initial Complaint

    Date:05/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I wanted to get my Toshiba DVD/ VCR player repaired. They said they would do and wanted $25 for the diagnosis. So I paid that. Finally they diagnosed it after a couple of weeks and told me they needed another $50 for the part. I went in and paid it. ( They only take cash) They’ve never followed up with me to let me know how my order is doing or called me. I finally went in to their shop and there’s a sign on the door that says closed for remodeling. There’s a number to call but the voicemail says it is full and can’t take any more messages.

Camberos Electronics is NOT a BBB Accredited Business.

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