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Business Profile

Auto Auction

Auto Auctions of America LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Auction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went into this business to look into buying a used car. They had the car listed for $1800, and I asked if they can lower the price. They said I can make an offer and they’ll call the owner to ask. I offered $1500, and said I’m going to run to autozone to grab some transmission oil to see if that’s what the car needed, so I decided to leave the $1500 with the lady since I didn’t want to get possibly robbed on my way to autozone. I come back and put the oil in, lord and behold that wasn’t the issue so I decided to go back in and tell her never mind on the car, and wanted my $1500 back. (Mind you I didn’t even sign anything or even say I wanted the car for sure) she told me CONGRATULATIONS your offer has been accepted. When I asked for the money back she claimed that there’s a holding fee of $300, and that she’d only give me back $1200. I was livid, she refused to give me back all the money because she had already put it in the safe, and the best she did was write me a check that bounced. This company is full of crooks left and right. And robbed me in broad daylight. Exactly what I was afraid of happening.

Auto Auctions of America LLC is NOT a BBB Accredited Business.

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