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Business Profile

Handyman

TJV Handyman Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Trevor to relevel and replace a small section of a concrete walkway in front of my house. I gave him $195 as a deposit. When he arrived on June 21st to start working, I realized he was lacking experience and was not qualified to do the job since he didn't have sufficient tools and materials. He didn't have any demolition tools besides some drill bits, chisels, a hammer, and a pickaxe. He also brought some thin pieces of wood to use as forms for the new concrete instead of proper forms such as 2x4s. He also only brought two bags of concrete for a slab that would require at least 15 bags. After discovering how he was going to do the project, it became obvious he did not know what he was doing. I told him I was going to put the project on hold and would like to receive my deposit back. He told me he would have to pay me back later because he had to use the money to fix his truck which was being repaired the same day. I've texted him several times since then asking when he'll be able to return the money. He has replied a few times telling me that he'll pay me back later after he's gotten paid for doing another job. However, he is now no longer responding to my text messages. I have also tried to call him without success. I gave the deposit to him via Venmo and would like to have the money returned to me since the job was not performed.

TJV Handyman Services is NOT a BBB Accredited Business.

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