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Business Profile

Car Racing Equipment

GMS Racing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Racing Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to this business to get work done on my car. Through the process they were terrible with communicating, didn’t respond to any of my texts or questions, and had a flat out disregard for others. As I said I went to get work done on my car They were very insistent that I paid before they started working on my car. Multiple times they said they had issues with my car. They kept naming different issues I needed to get fixed. Which I fixed. Then they got too busy to finish what they had started/didn’t know how to do what they promised to do. After which he said I would get refunded within seven days. It has now been multiple months and he now says “he has no reason to refund me“, “there is nothing that I can possibly do that will make him want to refund me.“ I am now resulting to the court to get my compensation as I am a college student and need the money. I also went to someone else to get the exact same thing that he was supposed to do done and they did it in one hour. This business needs looked into and possibly shut down. They stole $1,100 from me and told me there’s nothing I can do, while pretty much laughing in my face.

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