Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gutters

RGS Exteriors and Construction

Reviews

Customer Review Ratings

4.63/5 stars

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDiane W

    Date: 03/18/2025

    5 stars
    So great to work with this company ?? their communications for my project were amazing work is beautiful and staff were so informative and helpful throughout the process ?? ????????????
  • Review fromTerry S.

    Date: 03/07/2025

    1 star

    Terry S.

    Date: 03/07/2025

    One of their employees trespassed on my property and left garbage. When I contacted them to have it removed, the manager, **** ******, laughed at me and hung up. Thats the degree of professionalism and respect this company offers.

    RGS Exteriors and Construction

    Date: 03/08/2025

    This is 100% false unfortunately.Did not trespass and did not leave trash.Did not laugh and did not hang up on customer.When a job is started we hang door hangers on all surrounds neighbors letting them know there is work around them and if there is any problems to please let us know. We call it pardon our dust fliers. This individual called us said they were going to call the cops, for us trespassing and leaving trash all over their yard. We immediately called to find out what was going on, upon digging into this we found out that This door hanger was the trash we left all over the yard. I am sure **** chuckled when he found the trash all Over the yard the was constituting the police being called was simply a door hanger informing customer were working on the neighbors home. Again no one knocked on the door soliciting work, no one left any garage or trash anywhere on the property,And no one hung up on anyone.Truly sorry this individual made these false claims. No of it is simply true. The only remotely thing that is true is our manager did chuckle as truly thought this was a joke. Definitely sorry about that could have handled it batter but we truly thought this was some kind of joke.

    Terry S.

    Date: 03/12/2025

    If you enter someones property when there is a No Trespassing sign, you have trespassed. How is that a difficult concept to grasp? I have several No Trespassing and No Soliciting signs on my property, which were completely ignored as representatives of this company left their trash on my property. The owner actually admits in their response to my comment that the manager, ****, laughed at me after claiming it never happened. If you value literacy, quality customer service, and for your property to be respected, go with a different company.
  • Review fromjann j

    Date: 02/25/2025

    5 stars
    RGS replaced all my windows, siding and aluminum. Now the house is looking awesome and is ready to weather the upcoming years. I called *** because of their Comsumer ratings, then the estimator- ***** - came out to explained about their products, colors, warranties, financing, local company devotion, and dedicated crews- he sold it! The specialized crews completed their jobs in a timely manner: Windows- ************* were so polite, Siding- ************ very hard workers even in the freezing rain/snow, Gutters- **************** reinstalled perfectly, Project manager-***** would come out to inspect the project, the Office lady always so polite and friendly in helping over the phone. I signed up in July 2024, they started in mid-December and completed in early January 2025. It was worth the wait. They might add a clean-up crew, which would help. There were some slivers of aluminum and nails that were left in my landscaping, but ***** came out and took care of it. I totally recommend this local company.
  • Review fromEmily J

    Date: 02/21/2025

    5 stars
    Have had them install gutters on my home and then a new outbuilding. They do a nice job and pricing is reasonable.
  • Review fromDennis K

    Date: 01/01/2025

    5 stars
    Both the siding crew (****** and ****) and the gutters crew did a fabulous job.
  • Review fromJeff R

    Date: 12/13/2024

    3 stars

    Jeff R

    Date: 12/13/2024

    *** sold us on their professionalism. They had the right product and price, and two " *******" came out to verify the job. This was in October. Once started, they said they would have this completed in two to three weeks. We are now three months into the job and it is still not completed. When I would call and ask about this being done they would tell me a date and then the single people they kept sending to complete the job would tell me a completely different story for completion. I never saw the "*******" unless it was to have an additional fee signed. Now there is snow, some demo still needs to be done, siding on the back still needs to be up, and there are no gutters for snow melt. Not to mention the things I had to move away from the house that now cannot be moved back due to the weather. Great product, looks good with what is completed but still waiting for completion.

    Jeff R

    Date: 03/18/2025

    This project took longer than I was told and some of the outline of the project was not followed, but once they got a team here to complete it the work went well and was finished quickly. The results were excellent and the siding looks great. They also installed gutters which only took a day to do as well. Overall the project was a success.
  • Review fromColeen P

    Date: 10/30/2024

    5 stars

    Coleen P

    Date: 10/30/2024

    ****** ***** and ****** *. were all very professional and informed us of everything that would transpire. We were given a written estimate with pictures and measurements, we were told and reminded when the project would take place, and as the project was in progress, we were informed about the materials. We would do any future projects with ***.

    RGS Exteriors and Construction

    Date: 10/31/2024

    Thank you so much for your feedback ******. Thank you for trusting us with your remodel project. We are so glad to hear everything met your expectations, and you had such a great experience. We appreciate your recommendation and kind words!
  • Review fromMike J

    Date: 10/11/2024

    5 stars

    Mike J

    Date: 10/11/2024

    We love our rain gutters so much we had some additional installation done. ******* and Cristo did the work. They arrived when they said they would; they were friendly and efficient. And they respected our property. We recommend *** to anyone.

    RGS Exteriors and Construction

    Date: 10/21/2024

    Thank you so much for your feedback and recommendation!
  • Review fromKaryn S

    Date: 05/14/2024

    5 stars

    Karyn S

    Date: 05/14/2024

    Everyone I interacted with at RGS was professional and friendly. It started with **** at the estimating stage, all the way to workers the day of installation. I had regular update calls regarding scheduling my work which was refreshing. I knew my project was scheduled out at least 2 months, but I had regular updates and contact - I never felt forgotten. My project was also very small in the scheme of projects, they treated me as though I was the most important customer. Excellent work, and excellent customer service.Thank you!

    RGS Exteriors and Construction

    Date: 10/21/2024

    Karyn, Thank you very much for taking the time to leave us feedback. We love to hear our team did such a great job with your project. Thank you for your kind words, and for your business.
  • Review fromCarolyn R

    Date: 04/22/2024

    5 stars

    Carolyn R

    Date: 04/22/2024

    ******* and **** installed a panel on my home today. They came on time, went right to the job, and finished it in an excellent way.

    RGS Exteriors and Construction

    Date: 10/21/2024

    Thank you for your feedback.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.