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Business Profile

Internet Marketing Services

New Beginnings Credit Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying for months to get them to stop service. It cost me close to 50 a month for something I was led to believe was free. Every time I try to contact them I'm put in a loop back to the beginning. I can't afford this ' free ' service. I feel that they've robbed me. I live on 1200 a month and have zero money to spare.

    Business Response

    Date: 01/04/2023

    Customer service has no record of calls or repeated attempts to cancel but per this message / request made here we have cancelled the account and no further billings or access will be granted moving forward.

    Customer Answer

    Date: 01/04/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,
    **** ********

  • Initial Complaint

    Date:08/05/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has been trying to take money out of my account for months. I usually leave my account locked. I do not know who they really are. They said I sign up over a year ago. Today they found my credit open and they extract $39.90 out of my account.

    Business Response

    Date: 08/06/2022

    Every charge has been refunded according to our records and the account has been closed proir to me writing this letter.

     

     

    Thanks

    Customer Answer

    Date: 08/07/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:07/03/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want all my money back. I don't even know what service it is that they have been charging me for. If any

New Beginnings Credit Corp. is NOT a BBB Accredited Business.

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