Medical Liability Insurance
Legacy Insurance & Financial Services, LLC
Complaints
This profile includes complaints for Legacy Insurance & Financial Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/14/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They keep calling me even though i am on the Do Not Call list and have asked them to stop calling. They call me every day, sometimes several times a day. This is now harrassment. I want it to stop. ***** just called me and i told him i would file a lawsuit against them
Business Response
Date: 10/26/2022
*******, I am so sorry this is happening to you. First note that you've unfortunately filed with the wrong company. My company is not marketing anywhere in or near *******. We are based in **** and only market in the immediately surrounding region. You are not in our database and no representative of our company has every contacted you. Second, to try and be of some help, if I were in your shoes, I would 1) get the full name of the caller, 2) get the address and phone number of their main office from the caller, and 3) tell the caller that you want to be placed on the AGENCY do not call list for all associated contractors. God Bless.
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