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Business Profile

Vitamins and Supplements

Biotox Nutrition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Purchased Biotox 3 bottles for $174 via their official website on Oct 15, 2022. It is now Nov 4, 2022 and i have yet to receive my package. I have multiple times reached out to support with no response at all. I have multiple times replied to Tonya Harris's emails that is sent with no reply. I am very disappointed and truly believe they are a scam. I am unable to locate any sort of customer service number i could call directly PLEASE IF YOU ARE CONSIDERING PURCHASING ANYTHING DO NOT DO IT. Tried to contact Clickbank but they didn't solve the situation and end the discussion while I was explaining to them. I ask for a refund, I need my money back from those scammers. And I will share my experience with them everywhere on the social media.

  • Initial Complaint

    Date:08/31/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is DISHONEST with negative customer service. I paid for FOUR BOTTLES. They sent two. Box was never even taped shut. Called them.. emailed them three times.. called clickbank three times.. told them I need the rest of my products or my money back per the “60 day money back guarantee “
    They finally responded after I told them I would report them. However, they REFUSE to honor my purchase. They said it’s not THEIR fault but rather mine and USPS. They failed to package the box correctly yet they pass Blame to me and I’m out over $200 . I need a full refund from the scammers.

Biotox Nutrition is NOT a BBB Accredited Business.

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