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Business Profile

Cargo Containers

USA Containers

Reviews

Customer Review Ratings

4.76/5 stars

Average of 376 Customer Reviews

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Review Details

  • Review fromBill D

    Date: 03/27/2025

    5 stars

    Bill D

    Date: 03/27/2025

    All sales and coordinators did an outstanding job! Everyone was so professional and knowledgeable and courteous. If I had to make a pick for outstanding overall it would be ****** the truck driver that delivered the container! Overall job well done@!??????????

    USA Containers

    Date: 04/01/2025

    ****, thank you for your fantastic review! We're thrilled to hear that our team provided professional and courteous service throughout the process. We'll be sure to pass along your praise to ****** for his outstanding delivery. We appreciate your business!
  • Review fromMike G

    Date: 03/26/2025

    5 stars

    Mike G

    Date: 03/26/2025

    Great results. From ordering to delivery, USA Containers was responsive, honest and accountable. No money upfront was key, one trip container was in better shape than expected. We will get more containers from them. Thanks.

    USA Containers

    Date: 04/01/2025

    ****, we truly appreciate your kind words and your trust in USA Containers! We're glad the process was smooth and that your container exceeded expectations. Looking forward to working with you again in the future. Thanks for choosing us!
  • Review fromJerry C

    Date: 03/26/2025

    1 star

    Jerry C

    Date: 03/26/2025

    Quote and order processes was great naturally before the sale. Once order released multiple last minute delivery cancellations. Communications became non existent. Definitely would not pay up front for the product. Buyer beware.

    USA Containers

    Date: 04/01/2025

    We appreciate your feedback and sincerely regret to hear about your experience, *****. We strive to provide excellent communication and seamless deliveries, and were disappointed that we fell short in your case. Unfortunately, we have been unable to locate your exact order, but we would love the opportunity to review it further and see how we can improve our services. Please reach out to us directly so we can work toward a resolution. Thank you very much!
  • Review fromCAROLYN A

    Date: 03/26/2025

    4 stars

    CAROLYN A

    Date: 03/26/2025

    I did have some issues. But I would recommend them. The Container had some dents in top and side. Would be nice if the contract they sent me had a phone number on it.

    USA Containers

    Date: 04/01/2025

    We appreciate your honest feedback and recommendation, *******. Used units indeed can come with usage marks like dents, scratches, like we also mention in the contract, but were sorry to hear about not meeting your expectations on your container fully and any inconvenience caused by the contract not having a phone number listed, even though we believe if opening it up, you should be able to find it easily, but we'd like to have a look at this for you and see what we can do to improve our service in the future. Please let us know your quote/invoice or order number, and well reach out to assist you further. Thank you very much & hope you have an amazing month ahead!
  • Review fromBen R

    Date: 03/25/2025

    5 stars

    Ben R

    Date: 03/25/2025

    Professional on every level.A+Could not have asked for a better delivery experience.

    USA Containers

    Date: 04/01/2025

    Thank you very much for taking your time & leaving us such a great review, ***!Very happy we've managed to meet your expectations & thank you very much for your business!
  • Review fromMathilda R

    Date: 03/25/2025

    5 stars

    Mathilda R

    Date: 03/25/2025

    Nice experience. From the sales person that was super informative, to the best pricing And the driver who deliver on time. Container is in good condition. With So many shady companies out there its nice to know USA Containers is a reliable one.

    USA Containers

    Date: 04/01/2025

    ********, we appreciate your kind words! It's wonderful to hear that your experiencefrom our informative sales team to on-time deliverywas a positive one. We take pride in offering fair pricing and reliable service, especially in an industry where trust is so important. Thank you for choosing USA Containers!
  • Review fromJami S

    Date: 03/24/2025

    5 stars

    Jami S

    Date: 03/24/2025

    I ordered two one trip containers and they far exceeded my expectations. I loved the *** option because scammers are rampant these days. The process was easy and the driver who delivered helped place the railroad ties for me. I will definitely use this business in the future and recommend to people I know.

    USA Containers

    Date: 04/01/2025

    ****, thank you for your fantastic review! We're thrilled that your one-trip containers exceeded expectations and that our COD option provided peace of mind. It's great to hear that the delivery process was smooth and that our driver went the extra mile to assist with placement. We truly appreciate your recommendation and look forward to serving you again in the future!
  • Review fromDavid M

    Date: 03/19/2025

    5 stars

    David M

    Date: 03/19/2025

    I received photos beforehand to approve containers condition. Driver kept me updated with estimated arrival time. Arrived on time. Was very professional & courteous. Payment was simple

    USA Containers

    Date: 04/01/2025

    *****, we appreciate your feedback! Providing transparency with photos and keeping you informed on delivery timing is part of our commitment to great service. Glad to hear everything went smoothly and that payment was hassle-free. Thank you for choosing USA Containers!
  • Review fromKacie D

    Date: 03/18/2025

    5 stars

    Kacie D

    Date: 03/18/2025

    Very helpful! Easy payment and quick delivery! The delivery driver was super nice and friendly

    USA Containers

    Date: 03/26/2025

    *****, were so glad you had a great experience! Easy payment, quick delivery, and a friendly driverthats exactly what we strive for. Thank you for your kind words, and wed love to assist you again in the future!Warm regards,USA Containers
  • Review fromRich S

    Date: 03/13/2025

    5 stars

    Rich S

    Date: 03/13/2025

    Recommended 100 Percent!!The communication and process was excellent! The container was delivered early and it is like NEW! It was a one trip but there was no damage to the exterior and only a couple small scratches on the floor from unloading its original content. Highly recommend working with **************************. I was apprehensive but there were no games the price given was the price I paid upon delivery and its an excellent product.

    USA Containers

    Date: 03/26/2025

    ***** we truly appreciate your recommendation! We're glad to hear the process was smooth, the container exceeded expectations, and there were no surprises with pricing. Just a quick noteour website is ************************* (not .com). Thanks again for trusting us, and wed love to work with you again in the future!Sincerely,USA Containers

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