Reviews

Review Details

• Review fromChristopher N

  Date: 07/10/2025

  3 stars

  Christopher N

  Date: 07/10/2025

  To be clear, AllFilters produces a quality product and offers it at a competitive price. However, they routinely mislead their customers in the process while claiming their commitment to transparency regarding pricing.From their website: "We build trust through transparency about our products, pricing, and processes, believing that genuine, clear communication and truthful claims create lasting customer relationships."On July 4th, I received a promotional email from AllFilters with the subject line "48 Hour Sale on 10x24x1 ************ Filters!. The email claimed "Save BIG with 50% Off the list price and FREE SHIPPING for all 10x24x1 ************ Filters! Sale ends in 48 hours!On July 5th, I received a follow up with the subject line "Last Day to Save on 10x24x1 ************ Filters!. For the past five years, I have consistently purchased their filters at their standard price, which is ALWAYS 50% off the "list price". This pricing is just their standard pricing model; their value proposition. I emailed the company and asked this question "If I wait 72 hours to buy filters, will I pay more? Their reply:"While the promotional email highlights a certain discount off the suggested list price, we understand thatbased on your previous purchasesyouve seen the final price remain relatively consistent over time. In that sense, the "standard price" youre used to may still apply, even after the 48-hour promotion ends.That said, we can't guarantee it wont change, as our pricing is occasionally adjusted due to supplier and market fluctuations. But if history is any indication, you may not see a dramatic increase immediately after the sale ******* other words "No, you will not save any money by purchasing our filters within the next 48 hoursCreating a false sense of urgency (48 Hour Sale) and suggesting that Ill "Save BIG isnt just deceptive, its called LYING! For reference: ************************************************
  

  All Filters, LLC

  Date: 07/11/2025

  Thank you for your feedback, ***********. Wed like to offer some clarity around our pricing and promotional practices, as transparency is something we take seriously.The 48-hour promotion you referenced was based on a discount from the manufacturers list price. This list price is set to reflect the products value in the broader market, not necessarily our standard selling price. While its true that our everyday pricing often reflects a steep discount from the list price, short-term promotions may reference that list price rather than historical customer-specific pricing. This is a common and accepted practice across e-commerce and retail.Your concern about urgency is understandable. However, our promotional emails are intended to highlight limited-time dealsnot to mislead, but to inform customers of opportunities they may want to act on. Our pricing does fluctuate based on supplier costs and other factors, and we cant always guarantee stability beyond a promotional period.We respect your long history as a customer and genuinely appreciate your business. Your feedback helps us refine how we communicate and ensures we stay aligned with our values of clear, honest service. If youd like to speak with us further, were happy to continue the conversation directly.

  Christopher N

  Date: 07/14/2025

  I have no idea why the formatting of my review is so bad. Sorry everyone, I didn't write it that way.

• Review fromBrian R

  Date: 02/28/2025

  1 star

  Brian R

  Date: 02/28/2025

  Their claim that some filters are "made to order and unreturnable" is completely fabricated. You can order a filter from All Filters THRU Amazon that is completely returnable without question, but if you order the EXACT SAME filter directly from ************************ they absolutely refuse to accept a return if the wrong size was accidentally ordered. This company has lost a customer forever.
  

  All Filters, LLC

  Date: 03/03/2025

  We understand that this situation has been frustrating, and we appreciate the opportunity to clarify our policies.On our website, we make it clear before purchase that this item is made to order, non-returnable, and ships within 1 business day. The product page also states, Please check the actual dimensions listed below prior to ordering. This is to ensure customers have the correct information before finalizing their purchase.Additionally, your request to return the filters was made four months after the order was placed. Given the time that has passed, along with the products made-to-order nature, were unable to accept a return at this point.Regarding ******, return policies vary by platform and listing. Some of our products sold through ****** are subject to their return policies, which are different from those on our website. However, all returnability details are clearly stated before checkout on both platforms.Were sorry that our policy didnt meet your expectations, and we appreciate your feedback. Please let us know if theres anything else we can clarify.

• Review fromJim H

  Date: 09/26/2024

  1 star

  Jim H

  Date: 09/26/2024

  Received (2) Shipments of Pool Filters and when I went to change filters which was after 30 days I found the filters were all too long to fit filter housing. I contacted All Filters and explained these were wrong size filters but since 30 days had passed they refused to replace them.I offered to pay all freight charges and they could put wrong filters back into inventory and send me the correct size filters. They still ********** do not do business with All Filters as they will not accept responsibility for their mistakes or products.***** **** / Magnolia Tx
  

  All Filters, LLC

  Date: 09/27/2024

  Thank you for sharing your feedback. We understand your concern, and we want to clarify the situation. Prior to your purchase 5 months ago, we took the time to verify both the size and model with you over the phone to ensure it was the correct fit for your needs.
  
  The reason we are unable to process your return now is that it has passed the return deadline as per our return policy. We did offer to accept the return with a restocking fee as a gesture of goodwill, but we understand that you declined that option.

• Review fromMarc G

  Date: 07/23/2024

  5 stars
  Great, expedient service. Very good price . User friendly website. Will order again..

• Review fromDianne N

  Date: 07/16/2024

  5 stars
  Purchased upon recommended of a neighbor and positive online reviews. Excellent price. Always a fan of free shipping! **************** helpful with process of elimination questions when my package was delivered to an old address.

• Review fromVernon R W

  Date: 07/13/2024

  5 stars
  Thank you, they work like the original which are getting harder to find.

• Review fromCaryl S

  Date: 07/12/2024

  5 stars
  Great customer service. The rep answered all my questions and I had a lot. I thank her for Being patient with me and then I felt confident when I put my order in that I was getting what I needed. I dont know that I can have the same patience she did especially in a ft basis.

• Review fromJose A

  Date: 07/10/2024

  4 stars
  Got my order in time, as usual. Thank you ****

• Review fromAngie F

  Date: 07/04/2024

  5 stars
  The filter fits my ** refrigerator perfectly! No leaks! Your price is reasonable, your service was GREAT! I will continue ordering from ALL FILTERS!!!??????

• Review fromKenneth S

  Date: 07/01/2024

  5 stars
  Solid products at affordable prices & delivered when they say it will be.