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Business Profile

General Contractor

Alexander Davis Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:11/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Alexander Davis contracting based on project matching & reviews from **** in October 2022 (work performed Oct. 10 & 12). They were responsive on the phone, & came to give an estimate. They would not do just the trim repair & suggested they clean and seal our deck in addition. Alexander quoted $1200 for the deck with is over twice as much as this service has cost us in the past (window trim was another $200). But we needed the trim done so we agreed. The team came out and repaired the trim well, but the deck is horrible. They used too much pressure on the power washer & tore up the wood (hair like splinters hanging off everywhere) and their water-seal like product has caused mold spots all over the deck IN or UNDER the water-seal layer (the original cleaning was only for oxidation/graying). Mr. Davis' response to this obvious negligent work was to tell us, "mold grows anywhere, next year when you get it cleaned again it will go way." Every other time we have gotten our deck sealed it has been bright & spotlessly clean for three years. If their treatment it ineffective why do it? Many photos available. As they would not come out & fix this, we would like to be reimbursed the amount for the deck treatmement ($1200).

Alexander Davis Contracting is NOT a BBB Accredited Business.

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