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Business Profile

Hardscaping

Solzar Construction

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Solzar Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

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Solzar Construction has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/21/2022

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      D'Andrey W***** aka Andre, the owner of Solzar came to give us a quote for a patio under our deck. We needed to have it done and graded properly so that water would flow away from the house. We entered a contract, and paid 25% upfront. The crew showed up to do work, and they never came back to finish. On the day they came to work, Andre collected the rest of the money. We have paid in full. We asked him when he would come back to finish and he turned his phone off and blocked me and my husband from communicating with him. Additionally, we had 2 other companies come out to finish the job to tell us it wasn't even done correctly, and is not graded or compact. We basically have to pay again for all the work to be done. Andre is in breach of a signed contract, and not finishing the work. We would like a refund

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