We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Gas Station

MURPHY USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Keondra T.

    Date: 10/24/2023

    I LOVE TO GO TO MURPHYS FOR MY GAS, THEY ALWAYS HAVE THE BEST GAS PRICES. I STOPPED THE ONE IN ********** ** ON SEPTEMBER 28, 2023 AND PURCHASED ***** IN GAS. THAT VERY EVENING I WENT BACK TO FILL UP AND ALL THE ***** HAD CONTAMINATION STICKERS ON THEM. THEN THAT NIGHT IT WAS ON THE NEWS THAT THEIR GAS HAD BEEN CONTAMINATED AND WAS MESSING PEOPLES CARS UP. ABOUT 3 DAYS LATER MY CAR BEGAN TO STALL. THE CHECK ENGINE LIKE CAME ON AND I WENT TO GET IT CHECKED. I NEEDED AN O2 SENSOR. I TOOK IT TO THE MECHNIC AND LET THEM LOOK AT IT AND THEY TOLD ME TO FILE A CLAIM WITH ******* BECAUSE THEIR GAS DID SOME DAMAGE TO MY CAR. I FILE THE CLAIM BUT WHEN IT CAME TIME TO FIX IT THEY GAVE ME THE RUN AROUND. THEY SAID THEY COULD NOT PROVE I GOT GAS THERE BECAUSE I PAID CASH, THATS WHAT THE ***** NUMBER TOLD ME. THEY SAID ALL CAMERAS DELETE AROUND 24HRS WHICH I KNEW WAS A LIE. I THEN CALLED THE STORE OVER 5 TIMES AND LEFT OVER 4 MESSAGES AND EVERYONE KEEPS SAYING I WILL TAKE A LOOK AND CALL YOU BACK AND THEY NEVER DO. I AM FED UP WITH THEM. I HAVE NOT BEEN BACK SINCE AND DONT PLAN ON GOING BACK. I ENDED UP PAYING ****** OUT OF POCKET TO FIX MY CAR.

MURPHY USA is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.