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Business Profile

Anesthesiologists

Dominion Anesthesia, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Anesthesiologists.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ******* *****

    ave birth. I attempted to resolve this issue with Dominion Anesthesia and was informed their standard charges for having an anesthesiologist in the room without administering or conversing with a patient is $1280 for 26 minutes of being in the same room as me without doing anything. The Dominion Anesthesia representative, ******** ******, also claimed there is not a standard charge and each provider charges a different rate based on what state they practice in and that they were unwilling to lower the cost based on information my delivery doctor and I provided. I did file a formal dispute letter with the company per their policy guidelines on 5/8/2025 and was told it would not go anywhere. I think billing this amount for doing nothing is egregious and deserves to be investigated.

    Business Response

    Date: 05/20/2025

    Hello, 

    The Error has been recognized. The patient will be contacted and the bill will be expunged.

     

    Thank you

  • Initial Complaint

    Date:01/11/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got surgery on August 29th of 2022. A bill was sent to an incorrect address on the 24th of September. Had i not reviewed my claims online with my health care provider would have never even know I had a bill. I contacted them and they provided a new bill. I paid part of the bill on 11.17.2022 and by the 11.24.2022 they sent me to collections. A supervisor was reviewing my account and never contacted me back, even though their system made a mistake. It's now January 11th,  2023 and still no supervisor has contacted me back. I'm now in the process of working with a lawyer. It's not hard for a supervisor to return a call. Mind you i called them on December 7th, and December 12th about this issue both times a supervisor was promised to call back again its January 11th, 2023 and no call back. I'm awaiting all my recorded calls regarding this.

Dominion Anesthesia, PLLC is NOT a BBB Accredited Business.

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