Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lab

Verisana Lab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lab.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJordan J

    Date: 09/26/2024

    1 star
    I registered on Verisana's website a year ago for another test, and recently sent in my liver test. I logged in to register it. After sending it out, I tried to login to check status and it said "incorrect password". I then tried the "forgot my password" link and it says my username is invalid which I just logged into 2 days ago. This is beginning to look like either their website is completely broken or they delete usernames and just don't do the tests? I am not sure what in the world is going on but I've never had a website suddenly show my username is no longer registered, and as a software engineer myself, this is very unprofessional.
  • Review fromJester J

    Date: 04/16/2024

    1 star
    They tried to hire me as a product tester, they lied on the indeed profile saying it was with another company and about what the job even was. It feels very pyramid scheme like. And they wanted to give a person with no medical experience or credits control over giving my classmates medical tests.Run away if they try to hire you.They did a 10 minute interview and they are telling me I would get payed $50 per tester I give a test too. Run
  • Review fromSamantha B

    Date: 10/05/2023

    1 star
    Do NOT purchase from them. I think they need to be regulated, thank god I purchased through Amazon and Amazon gave me a refund. What they promise doesn't happen. Apparently my test got lost, and they failed to even acknowledge anything. DO NOT USE THEM
  • Review fromHenry M

    Date: 05/02/2023

    1 star
    I sent my iron test kit in on April 6th of 2023- its now May 2nd 2023 and still no results. I contacted the company via email. They said they will contact their lab. They never got back to me.
    I demad a full refund.
  • Review fromMaryjo M

    Date: 01/18/2023

    1 star
    I sent my first kit and they received it right away and sent me the results 4 days later.
    I sent my re-test kit on 1/07 and they received it on the 10th (my tracking said the 9th). I called many times and no one answers and they say to email or leave a message. So I have several times. Still no email or phone call. I want my money back so I can go with a reputable, responsive and reliable business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.