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Business Profile

Carpet and Rug Binding

Metro Rug Binding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Binding.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/22/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is a fraudulent business. The man called Danny O************ is not a professional but a fake repairman. He has advertised himself as someone who is able to bind rugs. He came to my house to fix my persian rug by sowing new fringes to the rug. Instead he glued the new fringes which I had purchased and completely destroyed my rug because now the glue wont come out of the natural fibers of the hand made rug. He had absolutely no idea what he was doing. He was rude and an an extremely dirty man who refused to cover his shoes to come inside the house. He should be blocked from advertising on ****** so he wont be able to destroy others property. This rug was a gift from my grandmother and he completely destroyed it by charging me $250 for a glow job which took 30 minutes to do. He should be stopped doing business here as his address also is fraudulent in Ashburn as well.

Metro Rug Binding is NOT a BBB Accredited Business.

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