Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
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Initial Complaint
Date:01/10/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
likely you would need to leave him your truck , cause it would be much cheaper than paying the bol
BTW, he never informed me how much he would charge me , huge surprise at the end
Very nice way to start your week
Business Response
Date: 01/29/2024
When he called he was told the rate and given a full quote over the phone. He said to go ahead. After the job was done then he was trying to dispute the cost.Customer Answer
Date: 01/29/2024
This is absolute lie , the only thing I was told was that there will be a charge for miles because "they are so far away" 25miles from my truck I even told then this is not an emergency, they can replace in the morning, also even when they finished the job , my driver called me and I asked him to ask how much was the bill , even then he said they are still figuring this out , like they did overhaul and there is so much to be figuring out I had work to do and told the driver to have my wife pay for it , without even knowing how much the will charge, and i didn't expect a charge for more than 1k , replacing 1 tire , i found out what the bill was 3h after my wife paid them , bright day robbery
****** *****
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