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Business Profile

Wholesale Meat

Bunker Hill Premium Meats, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/23/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 23, 2025, I paid a $250 deposit to Bunker Hill Premium Meats for a quarter cow, with the understanding that the meat would be ready by late February or early March. This was a direct agreement with the business owner, Joseph, who accepted the deposit and provided this estimated timeline.

    Since that time, I have made multiple attempts to contact the business by email and phone to request an update. My emails have gone unanswered, and phone calls have either not been returned or resulted in vague promises to call me back that were never fulfilled. As of today, April 23rd, 2025, I have not received the product I paid for or a clear explanation for the delay. It has been over two months past the promised delivery window.

    I sent a formal request on April 7th asking for a full refund of my $250 deposit due to the lack of communication and failure to deliver the product. I have not received a response.

    At this point, I am seeking a full refund of my $250, as the business has not fulfilled its obligations and has been unresponsive despite multiple reasonable attempts to resolve the matter directly.

Bunker Hill Premium Meats, Inc. is NOT a BBB Accredited Business.

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