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Business Profile

Lawn Care

B & C Lawn Care and Landscaping, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Care.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired B & C Lawn Care and Landscaping LLC in January to build us a fence. Billy is the contact person. We paid $4,000 on Feb 6, $2,000  on Feb 17th, and $300 on Feb 20th for a total of $6,300. He only came for two half days and started the job, but never finished. We have asked him repeatedly to finish or refund, but he hasn't to date. I'd like a refund or for the job to be finished.

  • Initial Complaint

    Date:02/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Billy Guinn from B&C Lawn care & Landscaping to redo my pond. He worked up an invoice for the deposit for the job and I wrote a check. He deposited the check and then never did the work. After multiple attempts to get him to come out to do the work (he kept promising he would be here and never showed or called), I finally told him that I wanted my money back. He agreed on December 20th, and I have yet to see my money. I believe that this was intentional fraud and I don't want him to do this to someone else. I also need that money back

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: 7/5/23
    Amount Paid: $7,000
    Jobs to be performed, draining and moving of pool, renovation of deck, replacing rotten wood on deck.
    Complaint:
    Predatory sales practices - I am a disabled veteran, recent widow and single mother of special needs twins.
    Deception of ability to offer services paid for.
    Very unprofessional job. Beams are cut unevenly, causing the deck to lean/fall apart. Electrical wiring is left exposed, pool was not assembled back together properly. Destruction of lawn by heavy equipment.
    Damage to and theft of personal property.
    I have requested that the owner either repair or refund.
    Over 100 texts along with photographs have been exchanged regarding this matter and the owner still has not resolved the problems.

B & C Lawn Care and Landscaping, LLC is NOT a BBB Accredited Business.

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