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Business Profile

Moving Companies

Carmack Moving & Storage, Inc

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Carmack Moving & Storage, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carmack Moving & Storage, Inc has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jo T

      Date: 03/28/2025

      Subject: Formal Complaint Against Carmack Moving & Storage, Inc 7301 ************************************************** for Damaged Property, Overcharges, and Insurance Misrepresentation Dear BBB Representative,I am filing a complaint against Carmack Moving & Storage, Inc regarding my move from ******** to *******. My experience involved several serious issues:Property Damage and Denial of Claims:Several personal items were significantly damaged. Despite an extra $400$500 charged for damage insurancewith no documentation or insurance provider detailsthe company has denied many valid claims, leaving me without promised coverage.Unapproved Additional Charges:The final bill far exceeded the original quote, with extra charges applied without notification or clear explanation, suggesting deceptive billing practices.Lack of Customer Support:Attempts to resolve these issues were met with poor service and unresponsiveness, compounding my financial ************** ***************************** charged me for damage insurance without providing any policy details, a misleading practice that may violate consumer protection laws.Requested Resolution:A full refund of additional charges beyond the original quote Compensation for the damaged property A refund of the $400$500 insurance fee A thorough investigation into their billing and insurance practices I trust your agency will address this matter promptly. Attached are copies of the moving quote, final bill, and photos of the damaged items.Thank you for your attention. I look forward to your swift response.Sincerely,

    Carmack Moving & Storage, Inc is NOT a BBB Accredited Business.

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