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Business Profile

Health Care

Allergy and Asthma Specialists of Greater Washington

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Allergy and Asthma Specialists of Greater Washington's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allergy and Asthma Specialists of Greater Washington has 6 locations, listed below.

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    • Allergy and Asthma Specialists of Greater Washington

      13901 Metrotech Dr Chantilly, VA 20151-3234

    • Allergy and Asthma Specialists of Greater Washington

      7330 Heritage Village Plz Unit 102 Gainesville, VA 20155-3087

    • Allergy and Asthma Specialists of Greater Washington

      400C Hospital Dr Warrenton, VA 20186-3026

    • Allergy and Asthma Specialists of Greater Washington

      124 Sycamore St Culpeper, VA 22701-2238

    • Allergy and Asthma Specialists of Greater Washington

      324 W Boscawen St Winchester, VA 22601-3890

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/10/2023

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The office frozen my vials and I had to order new vials that cost me $463.22 to continue my Allergy shots treatment.

      Business Response

      Date: 05/23/2023

      Patient brought vials from another provider in order to receive injections in our office due to their convenience. Patient never received an injection in our office. Vials were stored as a courtesy. Administration of injections and storage of vials from another provider is a service not offered by all healthcare providers. Vials were stored in two different fridges; one fridge had a malfunction and the vials in that fridge were unusable; however the second set of vials were stored in a separate fridge which did not malfunction. Patient insisted new vials be made despite the usability of one set. A quoted price of $463.22 for remaking vials by the prescribing provider was provided to us on March 31, 2023. A check for the stated amount of $463.22 was mailed at our next accounting cycle to the prescribing provider on April 13, 2023.

    Allergy and Asthma Specialists of Greater Washington is NOT a BBB Accredited Business.

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