Reviews

Review Details

• Review fromWill P

  Date: 03/19/2023

  1 star
  TLDR: The *************** Two Men and a Truck service will steal your belongings.I recently used two men and a truck in *************** for a move. At the beginning of the move everything was going smoothly. My two movers were ***** and *****. They seemed kind; they introduced themselves and stated that they were new. I was concerned about this but gave them the benefit of the doubt. Upon arriving to the destination, it became apparent that these were, indeed, new workers. They were dragging cushions across the wall in the stairwell, and scratched the wall in the stairwell in multiple areas with other pieces of furniture. They did try to get the scratch out with a 'Magic Eraser' sponge, but it ended up just taking the paint off the wall. They did file a damage report for this and that is fine, I figured we could get it repaired after without problem. We have used Two men and a Truck before for other moves (in other states) and there has been no issue with coverage of damages.The workers then spent approximately 1 hour attempting to take apart our bed frame. We have never had this issue before with other Two Men and a Truck services, despite having had the same bed frame in the past. In total, the bed frame alone added approximately 2 hours of work to what should have been a very quick move (with prior Two Men and a Truck providers in other states). They also scratched the walls of the stairwell again with the bed frame.These are all problematic things with a moving service. Ultimately, we settled up. I still included a tip, despite all the damages. I also provided them water bottles throughout the day whenever they needed it. I thought it was all over. As I go to sit down for the night it becomes apparent: THEY STOLE MY ******** SWITCH. I contact the office and it soon becomes apparent that they are not going to do anything. I implore you to not use a service with movers who WILL STEAL FROM YOU.DO NOT USE THESE MOVERS.