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Voskcoin

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/25/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 helium miners from syncrobit upon recommendation from Voskcoin and never received anything. The business repeatedly touted the product as excellent, providing reviews and verifying it's usability. Turns out this was paid shilling and part of a scheme to defraud people of their money.

    Business Response

    Date: 05/04/2023

    Dear ************************* of 
    **************************
    ************, ** 07204
    Daytime Phone: **************
    E-mail: *********************

    You purchased a product from Syncrobit, not from VoskCoin.

    ******************** would be your point of contact at Syncrobit. ***************** is his email. Their other email is ***********************

    Syncrobit filed for bankruptcy and their website now redirects to Nebra because Nebra acquired them, another Helium hotspot manufacturer, it appears you should request your order from Nebra at this time.
    ***********************************************************************************

    Nebras official website is **********************

    As a reminder, both Syncrob.it and Nebra were approved helium hotspot manufacturers by Helium a Billion dollar company under HIP19 *************************************************************************

    You never placed an order with VoskCoin, you ordered a Syncrobit miner, from the ****************** VoskCoin was never paid by Syncrobit, they owe VoskCoin miners we ordered, and they owe ** money as well. VoskCoin cannot refund you, because you never paid VoskCoin a single dollar, you never placed an order with VoskCoin, and your entire transaction was entirely based through a different company, Syncrobit.

    Thank you,

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