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Business Profile

Car Window Tinting

Tint Heaven

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mike Y

    Date: 04/30/2023

    DO NOT SPEND YOUR MONEY HERE!!! As a Federal Fleet manager who manages over 100 vehicles, I'm constantly looking to support small businesses in the area. I wanted to give this business a test run with my personal vehicle first. So I called for a tint quote and was advised that they were currently doing a ceramic tint special for ******. Once I arrived for my appointment they were very quick about getting started, Sean was even was smoking a cigar while installing my tint, so if you're ok with having your new car smell like cigars this is the place to go. Before getting started on my front two windows, I was told that there was tint already installed on my front windows unbeknownst to me. I was told that they would not honor the lifetime warranty based on the fact tint was previously installed. I then advised that I would like it removed, and they were not in the mood to do it that day but they would still warranty it. After about a week or so I notice that I had dirt/debris on the front driver window that was bothering me, because you can see where it is not adhering to the window on the outside looking in. I decided to bring my vehicle back and paid to have the tint removed. When the invoice was sent over, I did not review it based on the conversation via phone with Sean. Be sure to throughly read your invoice, I was given carbon tint and it basically says that they can do sub-par work and they won't honor imperfections they caused if it's not bubbling, peeking, or discoloration. This is a ploy to not honor bad workmanship. This should not be the problem of customer, this is poor customer service and had workmanship. if you're looking for perfection and outstanding customer service, this is not the place to take your vehicle. I have had several vehicles tinted and I've never had so much dirt/foreign objects under my tint. When I attempted to get my driver window fixed, I was told that I was a problematic customer.

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