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Business Profile

Mechanical Contractors

Luis & Sons Mechanical Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mechanical Contractors.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Amber H

    Date: 07/02/2024

    If you could give 0 stars I would. Awful company with 0 ethics. They are not reliable and absolutely not trustworthy. Don't waste your time, they probably won't even answer the phone.

  • Megan G

    Date: 06/13/2024

    Luis & son was contracted to fix dishwasher through our home warranty. They showed for the initial visit and said it was a hose issue that they would order and replace, took the ** ****** payment and we haven't heard from them since. Phone numbers for their business are disconnected, warranty company has tried to contact as well with no luck and now has to assign a different company. we are now going on a month with a broken dishwasher because luis & sons took payment and ghosted everybody.

  • Arlene A

    Date: 11/03/2023

    Worst company ever, my refrigerator was out for 7 weeks they came out 5 days after AHS contacted them. After coming to my house they didn’t call to update us nor would they answer the phone, I called several times a day every day either the voice mail was full so you couldn’t leave a message or they never called me back after leaving a message, even after contacting AHS about this problem several times and escalating it to a supervisor they did return my calls. Finally after I called on Friday Luis said someone would be out on Monday, well he came out installed a compressor said if it doesn’t get cold call back the next day he would come back out to fix it, well it did not get cold I called back the next day Luis said he wasn’t sending anyone back out. I called AHS they called Luis & Sons, evidently AHS said they would send out another company,, I called the other company they couldn’t come out until the next Monday, so it was going into 8 weeks without a refrigerator. The other company service person came out and said Luis &Sons had sawed a hole in the compressor so all the refrigerant leaked out so he had to installed more refrigerant and sawed it closed. Refrigerator working ever since. Also Luis & Sons order a compressor, a capacitor and a dry filter, i only needed a compressor, I never received the capacitor or the dry filter evidently they ordered it and keep it for themselves to use some where else.

Luis & Sons Mechanical Services Inc is NOT a BBB Accredited Business.

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