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Business Profile

Siding Contractors

Cordell Exteriors, Inc.

Reviews

Customer Review Ratings

3.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromHeather M

    Date: 10/20/2023

    2 stars

    Heather M

    Date: 10/20/2023

    My review is mixed. This company did what appears to be a beautiful job replacing our roof but shortly after it was done we discovered a few problems. My husband needed to go up into our attic. While up there he realized that the fascia board was bare because there were cracks that allowed light into the attic. We had paid extra for drip edge so everything should have been covered and no light should have been able to get through. Due to the cracks we had a wasp nest in our attic (thankfully he was able to quickly take care of this problem). Upon further evaluation we found a dent in one of our gutters and that one of our vents was not properly positioned to the roof fixture. We called the company and they came out to evaluate. They fixed our vent and they offered to cover the fascia board. The job done of covering the boards was not good quality and they damaged our gutters further in the process. The owner advised us that he was satisfied with the job done since it was not part of the original (paid) roof project and insisted his employee did not damage the gutters. Unfortunately, we will not be comfortable using them again if their perspective is that a job of poor quality that causes damage is sufficient because it was not part of the original project they were paid to complete. If you choose to use them I would suggest taking detailed pictures beforehand and checking the work. We are currently happy with our new roof and are hoping that our roof is well installed but that is yet to be seen. Sadly, our gutters and fascia board will need to be redone.

    Cordell Exteriors, Inc.

    Date: 10/23/2023

    Hi Heather. Cordell Exteriors values your feedback. Thank you for your business and let us know if you’d like for us to fix that facia issue. I’m glad you like your new roof!
  • Review fromCarl G

    Date: 02/18/2023

    5 stars

    Carl G

    Date: 02/18/2023

    We hired Cordell Exteriors to fix our roof and gutters damaged by a winter storm after getting no responses from several other contractors. Tony was very responsive and gave us a reasonable quote right away. Tony and his crew fixed the roof damage and replaced all our gutters in one day. Excellent work all around and we highly recommend them!

    Cordell Exteriors, Inc.

    Date: 02/23/2023

    Thank you Carl for your business and your kind comment. It was a pleasure serving you!!

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