Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Waste Management Services

Choice Waste Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Reviews

Customer Review Ratings

1.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard L

    Date: 10/25/2023

    1 star

    Richard L

    Date: 10/25/2023

    Choice Waster Services provided garbage removal services for me in 2022. They often missed weekly pick-*** which forced me to change my service provider. I made the change in early 2023 and requested that my Choice service be cancelled in February and for their trash bin to be removed. They took over a month to remove the trash bin and continued to bill me until they found time to remove the trash bin.

    Choice Waste Services

    Date: 10/26/2023

    Choice Waste acquired the account for ************** through a deal with another service provider. ******** ******** chose to stop providing services and Choice agreed to continue collection. Per our account notes, I do not see we were contacted to cancel service. After two months without receiving payment, services were cancelled. In good faith, we have cleared the balance on the account of any remaining charges.
  • Review fromRoberta P

    Date: 03/15/2023

    2 stars
    When Chesterfield County announced it was discontinuing recycling (effective July 2023), Choice offered recycling services to existing residential trash customers. They added this service *automatically*, and customers had to opt out. Beginning March 2023, they began distributing recycling carts without waiting for customer response then to add insult to injury, BILLED an extra $9/month for those that *had* already opted out of recycling!Note: Chesterfield County is still providing recycling services to residents through June 2023 so Choice is billing for services theyre not even providing.
  • Review fromAndres D

    Date: 03/06/2023

    1 star
    They spill oil all throughout my neighborhood huge oil spots on every choice stop Along Poachers run in case they see this and want to address it Call them several times and they keep saying theyll look into it ! Is been a year!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.