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Business Profile

Business Coach

Empower 2000 Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Coach.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/21/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    [A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the offer made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: **********************************************.

    Regards,

    ****************



    Business Response

    Date: 09/23/2023

    Dear Better Business Bureau,

    Thank you for the service you do for the citizens of ****************************.

    On behalf of Empower 2000, I would like all records of this complaint to be dismissed and rectified from the Better Business Bureau. Please verify that this has been done, after you review the response from ********************* and see the attachments provided. 

    I sent the following email to ******* on September 22nd at 3:59 pm.

    ______________________________________________________________________________________________________________________________

    Hi *******,

    Thank you for enrolling in the class called, Issuing Divine Restraining Orders taught by **************************** on 07/26/2023 on your card ending in

    4969. Please understand that there is no way we can enter your card numbers on an order form and place your order on your behalf.

    I believe this is a misunderstanding, and you forgot you placed the order since you did view over 50% of the material.

    I called today and left you a voicemail. I would like to know how to better assist you with any complaints you may have.

    We do have a 30 day money back guarantee and our software shows we did not receive any communication from you.

    Please see the attached screenshot that shows you completed 65% of the course and also reviewed some of the bonus material.

    If you would like a refund of the 2 payments of $75. we would be happy to help with that, but please remember you will loose access to the

    course and the materials. Right now you have a lifetime access to the class if you choose to keep the course.

    Please respond in regards to the matter so I can quickly resolve the issue with the Better Business Bureau.

    Sincerely Yours,
    **************
    ____________________________________________________________________________________________________________________________

    ********************* responded on September 22nd at 10:35 pm

    Dear *******,

    Please forgive me for filing the complaint with the BBB. My husband and I did not remember what your company stood for and we could not locate it online. I tried to write to the BBB today in response to their notification, but I think they are waiting to see what occurs with you first.

    *******
    _____________________________________________________________________________________________________________________________

    Sincerely ******************************************************************** Specialist
    ************************************************************
    ************

     

Empower 2000 Inc is NOT a BBB Accredited Business.

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