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Business Profile

Plumbing and Heating

David R klimek Heating Air conditioning plumbing service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/21/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********************** Heating replaced an upstairs heat pump in June and we paid over $5,000 for unit. The unit started to leak in the attic, and an overflow valve was never installed, (even though it was in the contract that the valve was to be included). The leak ended up destroying a portion of the ceiling where the unit is located. We contacted Mr. ********************** and he said he would pay for the damage that occurred due to the leak and lack of overflow valve, after months of waiting he replaced the unit in the attic and placed an overflow valve. On September 21st, 2022, we sent Mr. ********************** the estimate for the repairs in the amount of $1,200. He stated that was what he anticipated it would cost. He told us that he did not want to run it through his insurance but did not have the cash at this time and asked if we would wait until the end of October. We waited until mid-November and called his office and left a message, but he never has called back. At this point, we still have not heard from him and it seems like he is avoiding us and avoiding giving us the money to fix the damage that he had caused us.We want our $1,200 to be done with this issue. We paid for the heat pump in full and feel he needs to pay for the repairs due to his work.

David R klimek Heating Air conditioning plumbing service is NOT a BBB Accredited Business.

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