We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pulmonary Diseases

VA (Virginia) Pulmonary Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pulmonary Diseases.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Wais H

    Date: 06/07/2023

    We have been trying to reach the office to discuss a payment plan for the past 2 months and are unsuccessful. Anytime we call, the person who answers quickly says "Please hold" and leaves us on hold indefinitely. There isn't even any hold music or anything to indicate that the call is still successfully on hold and I am in some sort of queue. Now we have a past due notice. Today I have called 3 times and each time am placed on a long hold. I called the billing department listed on the statement and Amy stated that I had to contact Wendy (the office manager) to discuss payment plans but she won't be back until next Friday. I informed her of our unsuccessful attempts to talk to someone and she stated she would email Wendy to call us when she is back. Now I am trying to make some sort of payment to put off being reported to collections until Wendy is back next week but am getting the same issue of being put on hold immediately after someone picks up. I am going on 12 minutes of being on hold as I type this. I do not get why there is no online option to pay but the threat of being sent to collections due to their inability to manage their phone system is frustrating.

VA (Virginia) Pulmonary Association is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.