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Business Profile

Pool Contractors

Majestic Pools, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tanya B

    Date: 07/06/2023

    Build or Install an In Ground Swimming Pool I truly wanted to be able to give a good review when I hired Majestic Pools to put in our inground pool 10/21 but at the end of June I had to fire them with no pool even started. when we gave our deposit we were told start approximately 4-6 months, putting us March 1-May 1 for a start date. in January 22, everything was on track to start on time. heard nothing until I contacted them mid April. it took several attempts to get a response which was will start sometime in May. . END of May, more attempts to contacts before a response , to be told end of June. Last day of June, we were told should be September but by the end of the year for sure, we have had a lot of delays . the commutation was terrible, there was never an apology, an attempt to rectify the situation, nothing. when we made the decision to move forward either A) as an independent contractor or B) with another pool builder, we tried to pick up the original permit that Majestic had pulled, only to find out they never had our name as homeowner on it and the only way to get it (for the record it had NOT been paid for and we were willing to pay for it ourselves) was to ask Majestic to call and add our names. The response from *** was put in your own permit request. After all they put us through, they were unwilling to just let us have the drawings that were already completed. If I could give no stars, I would. Steer clear of this company, save yourself the headache that we had to endure. *our new pool builder was hired July 20th and will have our pool finished within a week, so there are goo companies out there, just not this one. Would be happy to provide copies of all correspondences upon Request!

Majestic Pools, LLC is NOT a BBB Accredited Business.

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