We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Services

Royal Pike Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Wayne R

    Date: 10/13/2023

    Chris gave me a great price on a 2007 Jeep Liberty. The vehicle engine light came on after 72 hours. Now it's scheduled for the shop to find out why. I know they don't offer any type of warranty, and that's fair I guess. The list of issues with the engine light is long. About $4000.00 in repairs to make the vehicle safe to drive. It's weird how everything was good during the test drive. I want to mention one more issue, no one signed the inspection sticker and no other paperwork provided to prove a legal inspection was done. I should have noticed this but not until after the fact. So with closing I would be very careful buying vehicles from them when they don't get any warranty.

  • Wayne R

    Date: 10/02/2023

    Chris gave me a great price on a 2007 Jeep Liberty. The vehicle engine light came on after 72 hours. Now it's scheduled for the shop to find out why. I know they didn't offer any type of warranty, and that's fair I guess. Buy as is the law they say. The list of issues with the engine light is long. About $4k in repairs to make the vehicle safe to drive. It's weird how everything was good during the test drive. I want to mention one more issue, no one signed the inspection sticker and no other paperwork provided to prove a legal inspection was done. I should have noticed this but not until after the fact. So with closing I will not purchase another vehicle from this place.

  • Jason D.

    Date: 08/15/2023

    I visited the dealership on Saturday and received excellent service from Chris. However, I want to highlight some concerning business practices. The Service ESC and Service Transaction lights were on, and one tire was low on air. Chris added air and suggested a return if needed. After a short period, the lights reappeared. Tire pressures varied significantly despite a maximum of 30 psi indicated. On Sunday, I spoke to Rami, who was unhelpful, suggesting I use the warranty. Chris advised revisiting. On Monday, the "mechanic" fixed the brake switch, but doubts remained. Lights returned the next day. Chris's supervisor agreed to pay $100, with a catch. I pay upfront for the $100 and an undisclosed diagnostics fee. Reimbursement promised. I bought the car Saturday, now in repair at 47,000 miles. Dealer is an hour away, requiring another trip for reimbursement. This experience shows smaller dealerships might have questionable practices.

Royal Pike Motors is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.