Reviews

This profile includes reviews for AAFMAA's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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AAFMAA has 2 locations, listed below.

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  AAFMAA

  102 Sheridan Ave Ft Myer, VA 22211-1110

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  AAFMAA

  1856 Old Reston Ave Ste 200 Reston, VA 20190-3330

Review Details

• Review fromKrystofer R

  Date: 05/31/2023

  1 star
  I recently had an unfortunate experience with American Armed Forces Mutual Aid Association, and I feel compelled to share my disappointment. As an active duty member, I expected a higher level of service during my loan application process, but unfortunately, that was not the case.
  
  Throughout the weeks of my loan application, I had frequent communication with my loan advisor. We had established what I believed to be a good working relationship, and everything seemed to be progressing smoothly. However, when I reached the conditional approval stage and provided all the requested documentation, the situation took an unexpected turn.
  
  The association requested additional information, which I promptly provided. However, to my surprise, my loan was suddenly closed without any explanation. Despite my repeated attempts to reach out to my loan advisor via phone calls and text messages, I received no response. Seeking answers, I even contacted the manager, but my phone call was left unanswered.
  
  While I understand that not every loan application can be approved, what disappointed me the most was the lack of communication and explanation provided by American Armed Forces Mutual Aid Association. I had fulfilled all the requirements that were given to me, and yet I was left in the dark, receiving missed calls and unanswered text messages.
  
  I would caution anyone who is considering mortgage options to explore alternatives to American Armed Forces Mutual Aid Association. Based on my experience, I cannot confidently recommend their services.
  
  It is my hope that by sharing this review, others can make more informed decisions when selecting a mortgage provider. As members of the armed forces, we deserve reliable and transparent service, especially during important financial transactions.
  

• Review fromJackie Frost

  Date: 02/08/2023

  1 star

  Jackie Frost

  Date: 02/08/2023

  I think this is a scam. Your premiums stay the same but your amount of policy decreased over time then ends at 60 regardless of what your term length is. Read the fine print. Buyer beware. Almost signed up due to good rates. Not now or ever.
  Jackie Frost

  AAFMAA

  Date: 02/09/2023

  Thank you for taking our call today and we are delighted that we were able to resolve any questions or concerns regarding our term products.
  Our two main types of term policies are Level Term 1 and 2 which are designed to offer protection for different ages and stages in life. Our term life insurance policies offer coverage for a fixed period of time which is 18-49 for Level Term 1 and 18-75 for Level Term 2. Both policies can provide term lengths for up to 30 or more years, depending on your age at issue. The different ages for the two policies are offered in order to enable us to offer the most competitive premiums for whatever stage of life that you are in. Once the term expires, then you can either renew coverage for another term, convert the policy to permanent coverage (known as whole life insurance), or allow the policy to terminate.
  Please let us know if we can assist you further by contacting us ********************.