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Business Profile

Asphalt

John Donohue Asphalt
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mehr M

    Date: 06/23/2023

    I wouldn't have D****** even water my lawn. Working on neighbors driveway. J. D****** gave several neighbors offers
    My driveway had a few spider cracks and needed opening between garage and driveway filled and sealed.
    Waiting for him to return went over problems, cracks not filled. Sides messy and not packed. But the worst was the 'Speed bump' at entry of garage.
    He acknowledged problems but since his staff had left with the equipment. assured me he'd have men and equipment back the following morning.
    Not wanting to render full payment, he bragged about 35 yrs. In business and gave me document stressing the 2 year guarantee. So in good faith I paid in full.
    Spent the next 2 years calling, sending email and text messages with pictures.
    He never came back the next day. never kept the numerous appointments, and by end of guarantee offered $300, for what another contractor said would now cost over 3 times as much to correct.
    Shortly before the 2 year guarantee period I found out another neighbor. 2 houses from me had also hired him and was very unsatisfied. The difference was after several calls D****** did go back and make some corrections. I even raised issue of discriminatory conduct, responding and returning to my "male," neighbor while dismissing repeated assurances given me. a female.
    Given the cost to correct the unsatisfactory job I planned to sue
    Unfortunately my attorney informed me it would be throwing 'good money after bad', the time, and even getting a judgment against him, he still may not pay. That would require another process having to file a whole new suit for non-payment. All costing more money and time.
    Obviously J. D****** was aware.of deterrents in filing snd attempting to get remedy through our legal system
    Plus that service agreement claiming a.2.year guarantee is bogus and useless when contractor remains unresponsive.
    Customers having NO recourse is more than likely how he's stayed in business for way too long.
    M

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