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Business Profile

Boutiques

The Rockin S

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order 2 shirts off this girl named ****** ***** (******) august 22nd 2023 for $60 on a ******** business page. She told me September 10th 2023 she was out of town and would update me in a few days. 5 days go by and I didn’t hear from her so I messaged asking for an update and September 15th 2023 she said she was going to ship my order out Monday September 18th 2023 and she was going to be out of town again. I messaged her September 20th 2023 asking if my order was shipped out Monday and she never answered me, I messaged her September 21st 2023 telling her I was getting irritated and just needed update on my order or to give me my money back and she ignored me. September 24th 2023 I messaged her again asking for a response and I still have not heard from her, I haven’t gotten my package and she won’t give me $60 back. I am not the only customer she has scammed out for money. There are numerous other people involved also.

The Rockin S is NOT a BBB Accredited Business.

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