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Business Profile

Franchise

Saroj & Manju Investments Pittsburgh LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********************** My family order pizza last night from this location and it was delivered. The pepper looked sucked on and was broken. The pizza looked dropped or tampered with. Highly disappointed. I pray the children don't get sick. Saved it in case we need to take legal matters. We called and requested a refund and nothing was done yet. Submitting a BBB complaint also. What is that on the pizza? We love pizza too but this is not good at all. Very disappointed. I hate giving bad reviews but these pictures should explain it all! Finger prints in the food. Etc..

    Business Response

    Date: 10/13/2023

    **** ****** International, Inc. (***) is in receipt of your email regarding ******** ****'s complaint.  Please be advised that *** does not own or operate the restaurant where *** ****'s order was placed.  That store is owned and operated by Saroj & Manju Investments Pittsburgh LLC.  *** does not oversee day to day operations at franchised locations.  I have provided the franchisee's contact information below.

    *** ****** *****

    Saroj & Manju Investments Pittsburgh LLC

    612 Kentland Drive

    Great Falls, VA  22066

    ********************

    We have forwarded *** *****s complaint to *** *****.

    Thank you.

    Business Response

    Date: 12/14/2023

    Hello I do not see any issues with this pizza can you please let me know what the issue was?

Saroj & Manju Investments Pittsburgh LLC is NOT a BBB Accredited Business.

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